SHANE KELLEY
Mobile,Alabama
Summary
Dynamic individual with robust background in sales and client relations. Successfully facilitated thousands of professional transactions, demonstrating deep understanding of market trends and client needs. Proven ability to negotiate effectively and provide exceptional customer service.
KNOWLEDGE * EFFORT * INTEGRITY
"the difference is dramatic"
Overview
36
36
years of professional experience
Work History
Home Health Caregiver
Volunteer Position
07.2023 - Current
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Provided mobility assistance such as walking and regular exercising.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
CSSR
Applied Industrial Technologies
06.2018 - 07.2023
- Conduct sales and service activities, develop strong customer relationships, identify product applications, and introduce new products and services
- Prepare quotations and proposals, follow up, negotiate terms, and close transactions
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Account Manager
Sunstates Security LLC
01.2009 - 06.2018
- Coordinate with Branch Manager, Area Operations Manager, and Operations Manager to establish site goals and objectives and communicate these with the customer(s) as required
- Work with action plans towards goal achievement, including establishment of site and personnel quotas and/or goals
- Manage administrative and operational functions to ensure the working schedule is accurate, projected working schedule is posted, vacation or time off requests are within company guidelines, the branch receives the scheduled weekly hours, and personnel topics are addressed with branch management guidance
- Work with all the branch management team to identify, analyze and solve problems
- Accomplish site assist visits and audits in accordance with the Quality Assurance program per Site Manager
- Ensure accounts remain consistently on budgetary and service related targets, respond effectively to goal deficiencies and generate and implement action plans to remedy deficiencies and meet or exceed goals (overtime, turnover, uniform management)
- Foster a superior level of customer relations/service to ensure client retention and satisfaction
- Promote Company's reputation of professionalism and ethics; and create and expose new and existing opportunities and markets
- Proficient in all aspects of Microsoft Office programs
Media Director
Cornerstone Metropolitan Community Church
01.2011 - 04.2018
- Responsible for all aspects of technical production for services at Cornerstone MCC i.e
- Video, sound, media and lighting
- Develop, recruit, train and spiritually lead a team of six to eight people to execute technology for worship services and special events
- Graphic design for sermon series and advertisements including website, brochures, community posters, mail outs and others as requested
- Create weekly PowerPoint presentations and video announcements
- IT support for staff
Co-Owner
Coastcom LLC - An Authorized AT&T Wireless Professional
01.2003 - 01.2008
- Oversaw all facets of business operation including developed strategic marketing and sales techniques, lead generation, employee payroll, profit and loss statements, purchasing and state and federal tax preparation
- Increased revenue by achieving monthly sales quotas and financial metrics
- Built a base of loyal customers who returned for service, support, and future purchases of products, services, and accessories
- Ensured the sales team remained well-versed and educated on products and services in a rapid changing environment
- Maintained inventory control including the supply, storage and accessibility of items to insure an adequate supply without excessive oversupply
Realtor
Carol Jones Realtors and Remax
01.1989 - 01.2003
- Helped clients determine the value of property they wanted to sell through comparative market analysis, developed strategic marketing plans and advertised listed property to other realtors and potential buyers
- Scheduled showings and hosted open house events and realtor tours
- Negotiated contracts with buyers and/or agents acting on their behalf, and purchase agreements with sellers and/or their agents
- Facilitated and coordinated the closing process on behalf of my clients
- Researched listings of property for sale and assisted my clients with identifying suitable properties for their needs
- Worked independently with a strong work ethic
- Professional and personable demeanor with excellent written and verbal communication skills
- Proven track record of networking and meeting new people to develop a client base
- Multi-Million Dollar Producer
Education
Continuing Education - Certification in Real Estate Law and Finance
Southwest Missouri State University
Springfield, Missouri01.2000
Diploma -
Fair Grove High School
Fair Grove, Missouri01.1989
Diploma -
Action School of Real Estate
Springfield, Missouri01.1989
Skills
- Strong work ethic
- Excellent written communication skills
- Excellent verbal communication skills
- Networking
- Client base development
- Multi-Million Dollar Producer
References
- Cory VanAsten, Quality Assurance Manager, Coca Cola Bottling Company Consolidated, (251) 665-3201, (601) 212-7828, 5300 Coca Cola Road, Mobile, AL, 36619
- Raymond Haggard, Retired Professor, (417) 299-1580, 150 Sunken Forest Drive, Forsyth, MO, 65653
- Rev. Sandy O'Steen, Senior Pastor, Cornerstone MCC, (850) 516-1914, 2608 W Jordan Street, Pensacola, FL, 32505
- Dr. Ron Allison, Medical Doctor, (251) 402-3315, 2021 Barkwood Court, Mobile, AL, 36609
- Brian Quave, Retired Educator, (228) 547-1293, 10088 Church Avenue, D'Iberville, MS, 11111
Proven Skills
- Worked independently with a strong work ethic.
- Professional and personable demeanor with excellent written and verbal communication skills.
- Proven track record of networking and meeting new people to develop a client base.
- Multi-Million Dollar Producer.
Timeline
Home Health Caregiver
Volunteer Position
07.2023 - Current
CSSR
Applied Industrial Technologies
06.2018 - 07.2023
Media Director
Cornerstone Metropolitan Community Church
01.2011 - 04.2018
Account Manager
Sunstates Security LLC
01.2009 - 06.2018
Co-Owner
Coastcom LLC - An Authorized AT&T Wireless Professional
01.2003 - 01.2008
Realtor
Carol Jones Realtors and Remax
01.1989 - 01.2003
Diploma -
Fair Grove High School
Diploma -
Action School of Real Estate
Continuing Education - Certification in Real Estate Law and Finance
Southwest Missouri State University
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