Shane Kummerfeld
Billings,MT
Summary
A proficient laborer with a proven track record of delivering exceptional customer service. Demonstrates adept multitasking abilities and excels at working autonomously. Possesses a flexible schedule and readily adapts to shift changes. Proficient in interacting with the public and skilled in the use of power tools. Collaborative team player who goes above and beyond to ensure tasks are completed effectively and punctually. Recognized for reliability, dependability, and a willingness to continuously learn and advance in the field.
Overview
21
21
years of professional experience
Work History
Construction Worker
101 Construction
09.2019 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
Tire Shop Supervisor
Costco Wholesale
11.2006 - 03.2019
- Reduced wait times for customers with streamlined scheduling and inventory management systems.
- Monitored industry trends to stay informed about advancements in tire technology and adjust business practices accordingly.
- Provided exceptional customer service experiences by addressing inquiries knowledgeably and courteously while maintaining professionalism at all times.
- Collaborated with other supervisors to develop best practices for optimal shop performance.
- Managed inventory levels, ordering necessary supplies in a timely manner to avoid stockouts or overstock situations.
- Enhanced employee productivity by providing regular training on new products and equipment.
- Optimized workflow processes, delegating tasks effectively according to each employee''s skill set and expertise level.
- Coordinated with other departments for seamless interactions between sales, service, and administrative teams in the tire shop operation process.
- Maintained high-quality service standards by addressing customer concerns promptly and professionally.
- Resolved conflicts among team members diplomatically, ensuring a cohesive work environment conducive to productivity.
- Boosted team morale through effective communication, fostering a positive work atmosphere for employees.
Meat Deli Supervisor/meat Wrapper
Albertsons
09.2003 - 05.2006
- Enhanced customer satisfaction by ensuring prompt and accurate order fulfillment in the deli department.
- Reviewed and updated department signage to ensure accurate pricing, nutritional information, and allergen warnings for customers.
- Coordinated cross-training initiatives within the team members leading them to develop new skills that enhanced their adaptability across the deli operations.
- Contributed to the overall store success by participating in staff meetings, providing constructive feedback, and implementing suggested improvements.
Education
High School Diploma -
Valley Christian School
Missoula, MT05.2005
Skills
- Construction
- Power Tool Operation
- Team Collaboration
- Painting and finishing
- Team-oriented and dependable
- Flooring Installation
- Carpentry
- Drywall hanging
- Framing Construction
- Drywall Installation
Timeline
Construction Worker
101 Construction
09.2019 - Current
Tire Shop Supervisor
Costco Wholesale
11.2006 - 03.2019
Meat Deli Supervisor/meat Wrapper
Albertsons
09.2003 - 05.2006
High School Diploma -
Valley Christian School
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