Shane LaRocca
Lahaina,Hawaii
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
Work History
District Manager
Housemart Ace Hardware
11.2021 - Current
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Multi Unit Senior Store Manager
Harbor Freight Tools
07.2015 - 02.2023
- Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
- Developed a high-performing team through strategic recruitment, comprehensive training, and regular performance evaluations.
- Increased customer satisfaction by prioritizing exceptional service and addressing concerns promptly and professionally.
- Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
- Collaborated with corporate leadership to align store operations with company-wide goals and initiatives.
- Conducted regular financial analyses to identify areas of improvement and make data-driven decisions for future growth.
- Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
- Reduced inventory shrinkage by implementing loss prevention measures, conducting regular audits, and holding staff accountable for discrepancies.
- Maintained strict compliance with all safety regulations, legal requirements, and company policies to protect the business from potential liabilities.
- Exceeded sales targets consistently through proactive promotion of products/services while maintaining exceptional levels of customer service.
- Streamlined store operations by implementing efficient systems/processes that maximized productivity without sacrificing quality or customer experience.
Store Manager
Hobby Lobby
06.2014 - 02.2015
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Store Director
Pilot Flying J Travel Center
02.2007 - 04.2014
- Increased store sales by implementing strategic marketing campaigns and promotional events.
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
- Streamlined inventory management processes for improved accuracy and timely replenishment of stock.
- Developed and managed annual budgets to optimize store profitability while maintaining high-quality standards.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Overall responsibilities for entire center including restaurant operations.
Store Manager
Lowes Home Improvment
02.2004 - 10.2006
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
The Home Depot Inc
06.1992 - 12.2003
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Rancho Cotate High School
Rohnert Park, CA06.1989
Skills
- Strategic Planning
- Human Resource Management
- Financial Management
- Contract Management
- Market Research
- Budget Management
- Workforce Development
- Staff Recruiting
- Multi-Unit Management
- Project Management
- Operations Oversight
- Profitability Optimization
- Leadership Development
- Operations Management
- Financial Oversight
- Team Development
- Conflict Management
- Business Planning
- Data Analytics
- Action Plans
- Team Leadership
- Team Building Practices
- Recruiting and Hiring
- Goal Setting and Performance Metrics
- Customer Relations
- Attention to Detail
- Customer Service
- Leadership Skills
- Group Presentations
- Productivity Improvements
- Sales Forecasts
- Sales Management
- Training and Coaching
- Staff Supervision
- Performance Oversight
- Employee Scheduling
- Staff Development
- Vendor Management
- Conflict Resolution
- Financial Reporting
- Adaptability and Flexibility
- Change Management
- Inventory Control
- Performance Monitoring
- Organizational Skills
- Process Improvement
- Relationship Building
- Problem Solving
- Analytical Thinking
Accomplishments
Multiple Gold Cup Winner- The Home Depot
Presidents Club Winner- Pilot Travel Center
Silver Hammer Winner- Harbor Freight Tools
Pinnacle Award- Ace Hardware
Timeline
District Manager
Housemart Ace Hardware
11.2021 - Current
Multi Unit Senior Store Manager
Harbor Freight Tools
07.2015 - 02.2023
Store Manager
Hobby Lobby
06.2014 - 02.2015
Store Director
Pilot Flying J Travel Center
02.2007 - 04.2014
Store Manager
Lowes Home Improvment
02.2004 - 10.2006
Store Manager
The Home Depot Inc
06.1992 - 12.2003
High School Diploma -
Rancho Cotate High School
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