Summary
Overview
Work History
Education
Skills
Timeline
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Shane Lashley

Atlanta,GA

Summary

Experienced candidate with a robust background in social services, mental health programs, and the private sector. Strong dedication to enhancing overall office operations. Skilled in case management across public and private sectors, known for excellent communication and time management abilities that ensure streamlined coordination and overall office productivity.

Overview

9
9
years of professional experience

Work History

Jewelry Consultant

Bradley T Harris
11.2022 - Current
  • Repair Management: Skilled in handling jewelry repair requests, issues, and completing estimates and giving customers information on repairs as well as tracking it all in QuickBooks.
  • Stone Sourcing: Experienced in sourcing high-quality stones for customers, with a keen eye for colored stones such as sapphires, with stones up to $85,000.
  • Store Operations: Capable of efficiently opening and closing the store, managing daily operations, and ensuring a smooth and organized workflow.

Peer Specialist and Owner

Advocating Peer
07.2021 - 05.2024
  • Peer Support: Provided online peer support to those living with a severe and persistent mental illness.
  • Coaching: Assisting peers with activities of daily living to obtain a higher quality of life.
  • Consulting: Advise and assist with the social security disability process (paperwork, medical summary reports, and requesting doctor’s letters)

Human Resource Case Manager (Contract)

Amazon
03.2021 - 05.2021
  • Processed a minimum of 30 claims for employees on leave a day.
  • Medical Leave: Managed medical leave, ensuring the company and employee complied with Amazon policies and US regulations.
  • Short-term Disability and FMLA: Tracked progress of employee, processed all medical paperwork, and facilitated return to work plans.
  • Education: Informed employees regarding leave policies and benefits; providing guidance and support for all Amazon employees.

Integrated Absence/ Disability Claims Case Manager

Anthem Inc.
03.2020 - 02.2021
  • Case Management: Managed high volumes of FMLA and STD cases for multiple companies and states daily.
  • Family Medical Leave Management: Managed family medical leave for companies serving 800 to 2,700 employees while ensuring compliance with FMLA federal guidelines.
  • Short Term Disability: Tracked short term disability cases, processed short term disability paperwork to completion for payment to employee.
  • Trained in New York PFL and DBL leave.

(CPS) Certified Peer Specialist

Georgia Mental Health Consumer Network
02.2019 - 06.2019
  • Respite Support: Provided respite support for peers in need of wellness and recovery.
  • Facilitated WRAP: Educated peers on the wellness recover action plan on a weekly basis at the center.
  • Social Security: Educated groups of a maximum of 7 peers on social security disability processes and what social security considered a mental health disability.
  • Warm Line Support: Answered warm line calls for 8 hours at a time.

SSI Outreach Access and Recovery (SOAR)

Highland Rivers Mental Health Clinic
07.2017 - 02.2019
  • Medical Summary Report: Conducted detailed research of patient’s medical condition spanning over a minimum of 10 years and prepared concise reports for presentation to the social security office and courts.
  • Case Management: Advocated for patients at the Social Security office and in court proceedings to ensure their rights and needs were met to the best of my ability.
  • Data Collection: Compiled and maintained data on patient’s social security application process for national records.

Community Support Specialist

Highland Rivers Mental Health Clinic
04.2015 - 07.2017
  • Education: Educated patients on life and coping skills strategies to enhance their quality of life.
  • Scheduling: Implemented a bi-weekly scheduling system to ensure all 75 patients were visited within the community.
  • Case Management: Facilitated connections between patients and community resources to support their mental well-being.
  • EHR: Maintained accurate electronic health records of all patients on caseload and any progress/declines they made.
  • Advocacy: Advocated for patients, promoting independence through tailored made treatment plans and goals of empowerment.

Education

Bachelors of Social Work -

University of Alaska Fairbanks
Fairbanks, Alaska
05.2010

Skills

  • Empathetic
  • Open-minded
  • Solution-focused
  • Conflict resolution
  • Case Management
  • Emotional awareness
  • Disability Knowledge
  • Strong Organization
  • Teamwork and Collaboration
  • Time Management
  • Organizational Skills
  • Adaptability and Flexibility

Timeline

Jewelry Consultant

Bradley T Harris
11.2022 - Current

Peer Specialist and Owner

Advocating Peer
07.2021 - 05.2024

Human Resource Case Manager (Contract)

Amazon
03.2021 - 05.2021

Integrated Absence/ Disability Claims Case Manager

Anthem Inc.
03.2020 - 02.2021

(CPS) Certified Peer Specialist

Georgia Mental Health Consumer Network
02.2019 - 06.2019

SSI Outreach Access and Recovery (SOAR)

Highland Rivers Mental Health Clinic
07.2017 - 02.2019

Community Support Specialist

Highland Rivers Mental Health Clinic
04.2015 - 07.2017

Bachelors of Social Work -

University of Alaska Fairbanks

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Shane Lashley