Shane Lewis
Dallas,GA
Summary
Audio engineer and customer service specialist with a strong focus on problem-solving and collaboration. Enhanced customer satisfaction through effective communication and teamwork, demonstrating leadership capabilities. Technical expertise and interpersonal skills ready to contribute in a dynamic environment.
Overview
7
7
years of professional experience
Work History
Freelance Audio Engineer
Self Employed
09.2019 - Current
- Recorded, edited and mixed instrumental and vocal tracks and minimized unwanted sounds.
- Mastered audio tracks to ensure clarity and consistency across all components of the mix.
- Collaborated with musicians to achieve desired sound quality and effects.
- Regulated volume levels and sound quality during recording sessions and used professional field mixers.
- Monitored audio levels during recording sessions to maintain optimal signal strength throughout the process.
- Troubleshot technical issues with hardware or software systems related to audio production tasks.
- Collaborated with producers and directors to identify creative solutions to technical challenges during production sessions.
- Prepared equipment for recording sessions by selecting and arranging microphones. through choosing appropriate microphones.
- Reformatted audio, digital and video files for editing, remastering and transfer.
Guest Service Specialist
Mister Car Wash
Dallas, GA
03.2026 - 07.2026
Guest Service Specialist
Mister Car Wash
Lubbock, Texas
03.2025 - 02.2026
- Resolved customer complaints with professionalism and empathy, improving satisfaction.
- Educated customers on services and promotions, enabling informed decision-making.
- Assisted customers with service selection and pricing inquiries for informed choices.
- Provided quality service in a fast-paced car wash environment, ensuring speed and efficiency.
- Collaborated with team members to streamline operations and enhance service delivery.
- Maintained cleanliness of facility and equipment to ensure safety standards.
- Handled cash transactions and processed payments accurately to maintain financial integrity.
- Developed and implemented training plans for employees, enhancing team skills and service quality.
Education
High School Diploma -
Charles Page High School
Sand Springs, OK05-2024
Skills
- Digital audio production
- Mixing techniques
- Audio mastering
- Problem Solving
- Analytics
- Innovation
- Leadership
- Collaboration
- Teamwork
- Communication
- Adaptability
- Collaborative mindset
Personal Information
Title: Guest Service Specialist, Freelance Audio Engineer Social Media Marketer
Timeline
Guest Service Specialist
Mister Car Wash
03.2026 - 07.2026
Guest Service Specialist
Mister Car Wash
03.2025 - 02.2026
Freelance Audio Engineer
Self Employed
09.2019 - Current
High School Diploma -
Charles Page High School