Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Shane Lindsey

Frisco,TX

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Chili's Bar and Grill. Proven ability to enhance guest experiences through effective team collaboration and mastery of POS systems. Recognized for maintaining high food quality standards and fostering a welcoming atmosphere in fast-paced environments.



Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Chili's Bar and Grill
07.2023 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Restaurant QA (Quality Assurance)

Chilis's Bar and Grill
07.2023 - 06.2025
  • Skilled at working independently and collaboratively in a team environment.
  • Mentored and coached team members on QA topics and strategies.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Consistently received positive feedback from customers regarding food quality, speed of service, and overall dining experience.
  • Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.

Host/Head Food Runner

Chilis's Bar and Grill
05.2020 - 07.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

No Degree - Music Business

Collin County Community College
Frisco, TX
04-2029

High School Diploma -

Lonestar Highschool
Frisco, TX
06-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Point of sale (POS) system operations
  • Food safety practices

Certification

  • TABC and Food handlers Training - 2020-2025

Interests

  • Music
  • Designing and Printing 3D Models
  • Fishing
  • Bartending

Timeline

Server

Chili's Bar and Grill
07.2023 - 06.2025

Restaurant QA (Quality Assurance)

Chilis's Bar and Grill
07.2023 - 06.2025

Host/Head Food Runner

Chilis's Bar and Grill
05.2020 - 07.2023

No Degree - Music Business

Collin County Community College

High School Diploma -

Lonestar Highschool

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