SHANE LOUGHNEY
ALGONQUIN,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Insight
Hanover Park, Illinois
08.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Created and ran an Employee Retention Program, reducing full time employee turnover rates.
- Built a new shipping shift to better handle growing volumes and maintain seamless service to our clients.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Physical Plant Director
KOELSCH COMMUNITIES
Arlington Heights, IL
05.2020 - 08.2021
- Responsible for the management of all physical plant financial and material resources which include short-term and long-range planning, justification of need, prioritization, presentation, accountability and administration.
- Conducted building inspections and collected data to determine necessary repairs and project costs, assisted in budget preparation for physical plant operations.
- Provided consultation, advice and liaison services between Physical Plant and building administrators/departments, community personnel, external agencies and vendors to ensure compliance with federal and state regulations.
- Performed laboratory analyses or physical inspections of samples to detect disease and assess purity or cleanliness.
- Optimized new employee training on gear and procedures to maximize team safety.
Site Leader (Final Mile Terminal Manager)
WAYFAIR
Carol Stream, IL
10.2019 - 05.2020
- Supervised three salaried employees and up to 40 hourly Wayfair and temporary employees.
- Developed and drove employee engagement initiatives and reduced attrition 5.4% to 2.3 %.
- Created new safety procedures and reduced OSHA recordable incidents to zero.
- Developed and applied new safety processes surrounding Covid-19.
- Utilized 5S to update the facility and improve workflow.
- Attended weekly meetings with insurance carrier to discuss safety procedures, compliance issues and facility maintenance.
- Kept site compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
Operations Supervisor
UNITED PARCEL SERVICE
Palatine, IL
07.2010 - 10.2019
- Supervised a team of up to eight salaried area managers and up to 70 associates.
- Developed and taught supervisor leadership and safety training courses.
- Co-chaired the employee safety committee meetings.
- Completed up to eight performance reviews each quarter, offering praises and recommendations for improvement
- Reduced employee injuries by two hundred percent in comparison to previous years through implementation of new safety programs.
- Trained new service providers utilizing the SMITH driving system.
Education
BACHELOR OF SCIENCE - TECHNICAL MANAGEMENT
DeVry University
ASSOCIATES DEGREE - DISASTER AND EMERGENCY MANAGEMENT
Harper Community College
Skills
- Exceptional Interpersonal Skills
- Safety Leader
- Process Improvement
- Team Building
- Training and Development
- Training Program Management
- Environmental Remediation
- Incident Investigation
- Hazard Reduction
- Injury Prevention
- Compliance Management
- Emergency Management Procedures
Certification
- PST - Public Safety Telecommunicator
Timeline
Operations Manager
Insight
08.2021 - Current
Physical Plant Director
KOELSCH COMMUNITIES
05.2020 - 08.2021
Site Leader (Final Mile Terminal Manager)
WAYFAIR
10.2019 - 05.2020
Operations Supervisor
UNITED PARCEL SERVICE
07.2010 - 10.2019
BACHELOR OF SCIENCE - TECHNICAL MANAGEMENT
DeVry University
ASSOCIATES DEGREE - DISASTER AND EMERGENCY MANAGEMENT
Harper Community College
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