Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Maiden

Land O’ Lakes,FL

Summary

Self motivated professional with expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

19
19
years of professional experience

Work History

Owner/Operator

Sugga Shack
01.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Housing Consultant

Titan Factory Direct
12.2018 - 06.2020
  • Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Effectively able to demonstrate homes, overcome objections and close sales. Strong ability to develop lasting relationships and obtain referrals from existing customer base.

Logistics Account Executive

Total Quality Logistics
03.2018 - 12.2018
  • Oversee and manage truckload and less-than-truckload customer accounts for nation's 2nd largest brokerage firm. Responsible for ensuring all aspects of the Company's freight processes are operating at maximum potential, that full truckload shipments are being covered for customers. Responsible for developing and maintaining customer and carrier relationships, service and product planning, implementation and delivery. Exercised independent judgment and discretion in negotiation of freight coverage, customer and carrier relationship management, price negotiation, troubleshooting and analysis of market trends.

Admissions Representative/Re-Entry Coordinator

Everest University/Altierus Career College
06.2009 - 01.2018
  • Responsible for the recruitment of prospective students, utilizing sales and customer service skills, while providing accurate and relevant information. Consistently met or exceeded department expectations for production goals. Selected to lead the Admissions Specialist program, taking on a more pivotal role in new student’s initial progress and comprehension of class work and structure. Responsible for re-enrolling and advising undergraduate/graduate students, while following standardized university admissions guidelines and procedures for degree completion. Maintaining Department of Education standards and performing within their highly regulated guidelines. Maintaining a tracking system to measure weekly, monthly and quarterly re-entry statuses. Responding to the demands of students in need of assistance, in a dependable and timely manner.

New Car Sales Consultant

Bert Smith Euro Cars & Automotive
05.2006 - 09.2017
  • Responsible for cultivating instant rapport while building and maintaining key client relationships to successfully sell vehicles. Develop sales strategies and set challenging personal sales goals to ensure peak performance. Maximize sales by regularly connecting with well-established clients and building relationships with prospective customers, promoting new products and keeping informed of sales events. Utilize client-centric approach to assess client needs and demonstrate how the product’s features, function and benefits meet their needs. Ensure optimal experience for each client from initial meeting, through final delivery of vehicle and beyond. Consistently monitor inventory levels and in-stock products. Remain aware of cutting edge and emerging industry trends.

Server/Bartender

Applebee’s
09.2007 - 06.2009
  • Responsible for providing customer service to patrons in an intimate restaurant/bar setting. Having extensive knowledge of the menu and individual dishes/specials. Delivering precise individual orders, while maintaining a personal bank and providing accurate transactions. Building rapport and interacting with individuals from diverse backgrounds and all walks of life. Rapidly able to anticipate customer’s needs. Extensive development of customer relations and interface communications. Operating in an environment that requires multi skilled execution and the ability to perform in a fast paced and stressful culture.

Education

Business

Everest University Online - Tampa
Seffner, FL
01.2011

Television and Radio Broadcasting

Specs Howard School of Media Arts
Southfield, MI
01.2004

General Studies

Monroe County Community College
Monroe, MI
01.2002

High School Diploma - undefined

Monroe High School
Monroe, MI
01.2001

Skills

  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Advanced verbal and written communication skills
  • Multitasking
  • Compassionate and care driven customer service
  • Social and new media
  • Strategic marketing
  • Exceptional attention to detail
  • Creative and innovative
  • Excellent interpersonal skills
  • Analytical thinking
  • Natural leader
  • Team player
  • Customer relations
  • Small business operations
  • Relationship building

Timeline

Owner/Operator

Sugga Shack
01.2020 - Current

Housing Consultant

Titan Factory Direct
12.2018 - 06.2020

Logistics Account Executive

Total Quality Logistics
03.2018 - 12.2018

Admissions Representative/Re-Entry Coordinator

Everest University/Altierus Career College
06.2009 - 01.2018

Server/Bartender

Applebee’s
09.2007 - 06.2009

New Car Sales Consultant

Bert Smith Euro Cars & Automotive
05.2006 - 09.2017

Television and Radio Broadcasting

Specs Howard School of Media Arts

General Studies

Monroe County Community College

High School Diploma - undefined

Monroe High School

Business

Everest University Online - Tampa

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