Shane Marten
Norfolk,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Parts Sales Manager
AutoZone
Norfolk, VA
04.2023 - 07.2024
- Maintained accurate inventory records and monitored stock levels.
- Developed relationships with suppliers to ensure competitive pricing and timely delivery of parts.
- Created effective sales strategies to maximize profits.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Processed payments from customers and updated financial records accordingly.
- Analyzed existing processes and identified areas for improvement in order to streamline operations.
- Ensured compliance with relevant regulations related to automotive parts sales.
- Resolved customer complaints promptly and efficiently.
- Performed regular price checks to ensure competitive rates were maintained.
- Tracked orders through the supply chain process from purchase order placement until delivery at the store level.
- Assisted buyers in selecting appropriate products based on their needs.
- Recruited, trained, and supervised staff members within the Parts Sales Department.
- Inspired team members to top sales and service performance and engagement, cultivated exceptional passion to meet customer needs and achieved unprecedented staff retention.
- Analyzed productivity reports, discussing with senior management at sales meetings.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Managed employee schedules and daily assignments.
- Received, examined and reshelved returned parts.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
Boatswain's Mate
United States Navy, USN
10.2014 - 05.2024
- Directed and supervised personnel in the maintenance, repair, overhaul, and operation of all deck equipment.
- Ensured that all safety precautions were adhered to during operations.
- Inspected moorings, lines, and rigging for wear or damage.
- Performed maintenance on lifesaving equipment such as lifeboats and life rafts.
- Assisted in the loading and unloading of cargo from ships.
- Supervised the painting of decks, bulkheads, and superstructure areas.
- Conducted drills to ensure crew members are familiar with emergency procedures.
- Maintained records of inspections and repairs performed on deck equipment.
- Repaired electrical systems related to navigation equipment onboard vessels.
- Coordinated shipboard firefighting efforts by directing personnel to extinguish fires.
- Loaded and unloaded supplies onto vessels using cranes or winches.
- Trained new personnel in proper use of deck machinery such as capstans or windlasses.
- Responded quickly to any changes in course or speed required by bridge officers.
- Inspected anchors for signs of corrosion or wear before lowering into water.
- Secured cargo within holds using lashings and dunnage materials.
- Participated in regular safety meetings with crew members to discuss hazards at sea.
- Trained and supervised personnel handling shipboard maintenance functions.
- Operated boat radios to maintain open avenues for exchanging information needed by operators.
- Followed marine regulations applicable to planned route locations.
- Steered boats along plotted routes to transport guests to destinations.
- Adhered to safety protocols when launching, operating and landing large marine craft to protect crew, equipment and vessels.
Ranch Supervisor
Circle M Ranch
Gillette, WY
12.2010 - 12.2013
- Developed and implemented ranching strategies for efficient use of resources.
- Monitored the health and productivity of livestock, ensuring compliance with animal welfare regulations.
- Coordinated activities between staff members, contractors and suppliers to ensure smooth operations.
- Oversaw the budgeting process, identifying cost-savings opportunities while maintaining quality standards.
- Supervised employees in daily activities such as feeding, watering and caring for animals.
- Inspected facilities regularly to identify any potential hazards or maintenance issues.
- Planned and organized work schedules for ranch personnel to optimize efficiency.
- Performed regular maintenance on equipment used in ranch operations.
- Trained new staff members on procedures related to ranch management and safety protocols.
- Ensured that all regulatory requirements were met regarding safety, animal care and environmental protection standards.
- Provided guidance on proper handling techniques for livestock during loading and unloading processes.
- Assisted in evaluating bids from vendors for goods or services needed by the ranch.
- Responded quickly to emergency situations involving animals or staff members.
- Maintained accurate records of inventory levels, feed consumption rates, labor costs and other operational metrics.
- Worked with owner to determine ranch needs.
- Monitored weather conditions and adjusted strategies accordingly to avoid losses.
- Trained new workers on safety and ranch procedures.
Parts Associate
AutoZone
Gillette, WY
02.2013 - 07.2013
- Organized and labeled shelves to ensure easy retrieval of items.
- Processed incoming orders and ensured accuracy of shipments.
- Assisted customers in locating required parts for their vehicles.
- Provided technical advice on product selection, compatibility, and installation.
- Researched part numbers using online databases for customer inquiries.
- Ensured that all stock was stored safely and securely according to company standards.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Opened crates to replenish stocked items in proper aisles.
Service Star / Shift Supervisor
Hardees Resturamt
Gillette , WY
08.2011 - 06.2012
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assisted customers with product selection when needed.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
Education
High School Diploma -
Westwood High School
Gillette, WY05-2013
Skills
- Staff Development
- Strategic Planning
- Returns processing
- Coordinating paperwork
- Staff Training
- Inventory Control
- Environmental Monitoring
- Course Management
- Safety Procedures
- Marine craft operation
- Safety Equipment
- Crew oversight
- Maintenance Management
- Schedule Management
- Safety Management
- Emergency planning
- Engine and winch operation
- Emergency Response
- Boat safety maintenance
- Inventory Restocking
- Demand forecasting
- Invoice Processing
- Stock management
- Goal Setting
- Operations Management
- Purchasing oversight
- Inventory Auditing
- Sales Promotion
- Customer Service
Timeline
Parts Sales Manager
AutoZone
04.2023 - 07.2024
Boatswain's Mate
United States Navy, USN
10.2014 - 05.2024
Parts Associate
AutoZone
02.2013 - 07.2013
Service Star / Shift Supervisor
Hardees Resturamt
08.2011 - 06.2012
Ranch Supervisor
Circle M Ranch
12.2010 - 12.2013
High School Diploma -
Westwood High School