Shane McCloud
Cleveland,OH
Summary
Experienced in landscaping and retail settings with consistent delivery of high-quality service. Skilled in time management, troubleshooting, and efficient task execution. Effective communication supporting smooth daily operations and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Landscaper/Laborer
Kern Landscaping
North Royalton, Ohio
05.2026 - Current
- Planted, trimmed, and maintained diverse plant species to enhance landscape aesthetics.
- Cut and trimmed lawns using power mowers and edgers.
- Prepared soil and laid sod to establish new grass areas.
- Prepared soil and added fertilizer to support healthy plant growth.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Used landscaping tools and equipment safely and effectively.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Collaborated with clients to determine landscaping preferences, ensuring satisfaction with final designs.
- Collaborated with team members to complete daily assignments efficiently.
- Coordinated with team members to optimize workflow and complete projects on schedule.
Stocker/Cashier/Loss Prevention Officer
Burlington
Cleveland, Ohio
01.2026 - 04.2026
- Processed customer transactions accurately and efficiently at retail checkout.
- Handled cash, credit, and gift card transactions with precision.
- Provided customer service by answering questions about product location, price and availability.
- Handled customer inquiries regarding product locations and availability with courtesy.
- Engaged with customers to provide friendly service and support.
- Assisted customers in locating merchandise and answering product inquiries.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise to ensure product availability for customers.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Organized products by category to enhance store presentation and accessibility.
- Lift various materials regularly to support operational needs.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Processed returns quickly and accurately according to company policy.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Followed company security procedures for handling large sums of money.
- Monitored store premises to prevent theft and ensure safety protocols.
- Reported suspicious activities promptly to management for further investigation.
- Engaged with customers to promote a secure shopping environment.
- Documented incidents of theft or loss according to company policies.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Observed customer and employee behavior to identify potential theft.
- Investigated complaints and concerns to remedy unsafe situations.
Education
High School Diploma -
Constellation Schools
Parma, OH05-2026
Skills
- Landscaping techniques
- Tool upkeep
- Time management
- Problem solving
- Team collaboration
- Customer service
- Effective communication
Timeline
Landscaper/Laborer
Kern Landscaping
05.2026 - Current
Stocker/Cashier/Loss Prevention Officer
Burlington
01.2026 - 04.2026
High School Diploma -
Constellation Schools