Summary
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Shane McDaniels

Philadelphia,PA

Summary

U.S. Navy veteran with Top Secret security clearance, technical expertise, and proven leadership in high-pressure environments. Skilled in SQL, Supabase, SEO auditing, and cybersecurity fundamentals, with hands-on experience in team management, client negotiation, and complex problem-solving. Seeking high-impact roles in cybersecurity, data analytics, SaaS technical sales, or government contracting where technical knowledge and leadership drive revenue and operational excellence.

Work History

Senior Technician / Drains & Excavation

Horizon Services Inc.
08.2020 - Current
  • Trained and supervised a team of 7 technicians, ensuring adherence to safety and service protocols, which improved first-time fix rates and reduced repeat service calls.
  • Negotiated service agreements and presented additional solutions to clients, increasing average job revenue and strengthening client relationships.
  • Optimized scheduling and workflow processes, improving team efficiency and reducing downtime between service calls.
  • Integrated digital tracking and reporting tools, enabling better visibility into technician performance, job completion, and client communications.
  • Developed and implemented training materials and SOPs for new hires, streamlining onboarding and improving team consistency.
  • Troubleshot complex plumbing issues in residential and commercial settings, demonstrating problem-solving skills under pressure (flooding / no water calls).

Freelance SEO Auditor & Web Analytics Consultant

Self-Employed
  • Conducted comprehensive SEO audits for small businesses, identifying technical and content issues and providing actionable recommendations that improved search visibility and organic traffic.
  • Built and maintained Supabase databases to track website performance, analyze client KPIs, and generate insights for data-driven decision-making.
  • Developed tailored content and technical SEO strategies, helping clients optimize site structure, improve user experience, and increase engagement.
  • Presented clear, data-backed insights to clients, demonstrating ROI and guiding implementation of improvements.
  • Monitored analytics and adjusted strategies over time, ensuring sustained traffic growth and measurable business impact.

Education

Certification - HVAC And Plumbing

Pennco Tech
PA
06-2018

Associates (One Semester To Complete) - Business Administration And Management

Bucks County Community College
Newtown, PA

Skills

  • Security-Cleared Operations & Compliance
  • Technical Troubleshooting & Database Management
  • Cybersecurity Fundamentals & Network Security
  • SEO Auditing & Web Analytics
  • Team Leadership & Personnel Training
  • Client Negotiation & High-Ticket Sales
  • Project Management & Process Optimization
  • HVAC & Plumbing Systems Maintenance
  • EPA Safety Standards & Environmental Compliance
  • Data Analysis & Performance Monitoring
  • Process Improvement & Workflow Optimization
  • Customer Relations & Service Excellence

Accomplishments

Recognized as Top Technician in Drain Department across 32 companies under Strikepoint Group Holdings LLC, for delivering high-efficiency solutions, reducing callbacks, and driving customer satisfaction.

Certification

  • Plumbing Certification / EPA Certification — [Institution, Year]
  • Weather Observation & Forecasting School — U.S. Navy
  • CompTIA Security+ (in progress)
  • Website SEO Auditing (Expert Level)

Interests

  • I have a passion for playing Bass Guitar, I spend about 2 hours a day learning new songs, or practicing technique

Timeline

Senior Technician / Drains & Excavation

Horizon Services Inc.
08.2020 - Current

Freelance SEO Auditor & Web Analytics Consultant

Self-Employed

Certification - HVAC And Plumbing

Pennco Tech

Associates (One Semester To Complete) - Business Administration And Management

Bucks County Community College
Shane McDaniels