Summary
Overview
Work History
Education
Skills
Training
Hobbies
References
Timeline
Generic

Shane McGlashen

Somerdale,NJ

Summary

Results-oriented, strategic sales professional with 10 years in the heavy truck repair industry.

In my 10 years of experience as a sales and account manager, I wrote estimates, managed existing customers, helped maintain quality and timely repairs and pms, managed updates and reports for customers.

I worked together with 5 management level employees and 16 shop level employees to help keep customers trucks safe and on the road.

Overview

16
16
years of professional experience

Work History

Maintenance Supervisor

Penske Truck Leasing
12.2020 - Current
    • Managed work order processes for increased efficiency in addressing maintenance requests and proper billing.
    • Work directly with customers to update and schedule repairs
    • Manage and organize ordering of special order parts
    • Update reports / trackers for out of service units in Excel and send to customer through email.
    • Work with and Lead team of techs to get jobs done timely and safely on multiple shifts.

Sales and Account Manager

Demountable Concepts Inc.
04.2012 - 08.2018
  • Used Salesforce CRM software to generate and manage leads.
  • Updated database with customer and sales information.
  • Achieved $225,000 monthly sales goals.
  • Achieved Monthly Profitability Goals
  • Efficiently addressed issues with customer accounts to ensure quick resolution.
  • Met with current customers on a frequent basis to check on satisfaction of jobs and discuss potential jobs. Maintained productive relationships with existing customers through exceptional follow-up after sales.

Technician

Penn Jersey Paint And Coatings
04.2008 - 09.2012
  • Performed bodywork repairs on customers equipment Operated sandblasting equipment
  • Applied top coatings to customers equipment
  • Operated cement mixer when needed

Education

No Degree - Autobody

Pennco Tech
Blackwood, NJ
06.2008

High School Diploma -

Triton High School
Runnemede, NJ
06.2003

Skills

    • Team player mentality
    • Enthusiasm
    • Results-oriented
    • Quick learner
      • Customer- and service-oriented
      • Reliable and punctual
      • Written and oral communication skills
      • Outgoing personality

Training

  • Axalta Estimating Classes
  • Adjustrite Estimating System Training
  • Leadership Training
  • Servicenet / Partsnet Training

Hobbies

  • Flag Football
  • Paintball
  • Cooking
  • Gaming
  • Working Out / Exercise

References

  • Bill Dilworth - Clementon, NJ - (856) 217-1134 (1999 - Present)
  • Branden Westrich - Sewell, NJ - (856) 430-3584 (1999 - Present)
  • Jim Bauer - Havertown, PA - (610) 256 - 2237 (2009 - Present)

Timeline

Maintenance Supervisor

Penske Truck Leasing
12.2020 - Current

Sales and Account Manager

Demountable Concepts Inc.
04.2012 - 08.2018

Technician

Penn Jersey Paint And Coatings
04.2008 - 09.2012

No Degree - Autobody

Pennco Tech

High School Diploma -

Triton High School

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Shane McGlashen