Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Shane McIntosh

Shane McIntosh

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations and excels in developing efficient processes and ensuring high standards. Known for collaborative approach and commitment to excellence. Eager to develop and advance professionally into a more challenging position.



Overview

4
4
years of professional experience

Work History

Barista

Starbucks
09.2020 - 10.2023
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.

Shift Manager

Starbucks
10.2023 - Current
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Trained and mentored new employees to maximize team performance.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Counted tills, safes, completed accurate money drops.


Education

High School Diploma -

Rex Putnam High School
Milwaukie, Oregon
05-2022

Skills

  • Kind and caring
  • Hard-working
  • Cash handling
  • Cooperative
  • Organized
  • Committed
  • Documentation and reporting
  • Workplace safety
  • Punctual and reliable
  • De-escalation training

Personal Information

Age: 21

Earned my Eagle Scout rank in November 2021 and have been evolved in the BSA since 2011. I still return to help my troop by volunteering on high adventure outings.

Born and raised in Portland Oregon.

Love to camp and play music.

Easy to get along with.

Funny and outgoing.

Timeline

Shift Manager

Starbucks
10.2023 - Current

Barista

Starbucks
09.2020 - 10.2023

High School Diploma -

Rex Putnam High School

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Shane McIntosh