Shane Metcalf
Porter,ME
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Water Treatment Plant Operator
Maine Water
01.2025 - Current
- Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
- Adhered to EPA and OSHA regulations.
- Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
- Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Prepared reports and documentation related to plant operations.
- Collaborated with cross-functional teams to develop strategies for continuous improvement in plant performance.
- Optimized chemical usage by conducting regular analyses and adjusting treatment protocols as needed.
- Monitored water production and tested water samples to evaluate quality and safety.
- Coordinated with vendors for timely delivery of supplies while maintaining an optimal inventory level.
- Utilized SCADA systems to monitor and control plant operations.
- Conducted regular inspections to enforce compliance with safety and environmental regulations.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Improved overall water quality by monitoring key parameters, adjusting treatment processes, and managing chemical dosages.
- Used hand tools and power tools to maintain, repair and lubricate equipment.
- Optimized water levels in tanks and other systems for best flow and quality.
- Completed laboratory testing to measure pH levels and other water quality parameters.
Operations Manager
CLYNK (Count&Crush)
09.2022 - 12.2024
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed and implemented strategies to maximize customer satisfaction.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Trained new employees on proper protocols and customer service standards.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reported issues to higher management with great detail.
Logistics Manager
Bristol Seafood
07.2021 - 08.2022
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Directed shipping and receiving of wide range of products daily.
- Kept corporate departments and customers updated on critical shipments.
- Coordinated dispatching of four drivers to accomplish daily delivery requirements.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted research to address shipping errors and packaging mistakes.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Organized records of vehicles, schedules and completed orders.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Warehouse Manager
Huttig Building Products Inc
01.2021 - 06.2021
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Integrated warehouse operations with existing and new business processes.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Created and enforced detailed organization processes to increase quality and service standards.
- Conducted research to address shipping errors and packaging mistakes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed comprehensive staff training program to improve employee performance and morale.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Promoted brand at industry events and through ongoing networking efforts.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Production Line Supervisor
Poland Springs
03.2015 - 01.2020
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Managed staff hiring, training and supervision.
- Resolved issues quickly to maintain productivity goals.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Implemented policies and standard operating procedures for continuous improvement.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Troubleshot equipment to reduce service calls and downtime.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Established clear priorities and production quality standards.
- Managed internal operational standards and productivity targets.
- Created and implemented strategies for improving operational efficiency and accuracy.
Education
High School Diploma -
Homeschooled
Porter, ME06.2011
Skills
- Finance Understanding
- Project Development
- Business Intelligence
- Purchasing and Procurement
- Goal Attainment
- Warehouse Operations
- Productivity Improvement
- Staff Training
- Multidisciplinary Collaboration
- Continuous Improvements
- Workflow Planning
- Employee Motivation
- Product Management
- Conflict Mediation
- Recruiting and Hiring
- Schedule Oversight
- Inventory Control
- Process Improvement
- Project Management
- Process Improvement Strategies
- Performance Monitoring and Evaluation
- Management Training
- Operation Monitoring
- Operations Oversight
- Team Leadership
Timeline
Water Treatment Plant Operator
Maine Water
01.2025 - Current
Operations Manager
CLYNK (Count&Crush)
09.2022 - 12.2024
Logistics Manager
Bristol Seafood
07.2021 - 08.2022
Warehouse Manager
Huttig Building Products Inc
01.2021 - 06.2021
Production Line Supervisor
Poland Springs
03.2015 - 01.2020
High School Diploma -
Homeschooled
Similar Profiles
Jeffrey RichJeffrey Rich
Computer Facilities Assistant Manager at State of Maine/Maine Army National GuardComputer Facilities Assistant Manager at State of Maine/Maine Army National Guard
Natalie MiltonNatalie Milton
Congenital Cardiac Sonographer IV at Maine Medical Partners Maine Health CardiologyCongenital Cardiac Sonographer IV at Maine Medical Partners Maine Health Cardiology
Nancy CzakNancy Czak
PCR at Maine Health Maine Medical Center PortlandPCR at Maine Health Maine Medical Center Portland
Edward SchoonmakerEdward Schoonmaker
Laborer/CDL Truck Driver at Grondin ConstructionLaborer/CDL Truck Driver at Grondin Construction
Travarious GarrettTravarious Garrett
Babysitter at NABabysitter at NA