Shane Moore

• Managed all aspects of sales and financing.
• Worked internet leads, phone calls and all walk-in customers.
• Negotiated both sale of car and negotiations with finance institutions.
• Contracted customers collected all stipulations needed for funding, packaged deals for bank delivery.
• Evaluated all trades and oversaw reconditioning of inventory.
• Managed to increase profit and lower overhead.
• Increased profit over $400 per deal in 2020
• Increased profit additional $700 in 2021
• Increased profit additional $400 in 2022

• Developed and implemented strategies to increase sales and profitability.
• Removed process utilizing broker to arrange financing for sales.
• Implemented and developed banking relationships to internalize finance process.
• Formulated policies and procedures to streamline operations.
• Dealership normally operated with two or three person staff. My experience and ability streamlined all dealership duties cutting overhead while increasing sales and profitability.
• Evaluated all trades
• Managed recon and marketing of inventory

Automotive software company specializing in web based F&I reporting

• Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
• Oversaw used vehicle reconditioning to quickly prepare for sales and safeguard stock quality.
• Maintained operations in accordance with used car sales laws.
• Analyzed trade-in vehicle evaluations prior to sales agreements.
• Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
• Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Oversaw finance manager.
• Packaged deals for accounting office.
• Commissioned deals for sales team.
• Handled customer relations issues, and client satisfaction.
• Monitored buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Coached sales associates in product specifications, sales incentives, and selling techniques

• Established dealerships first internet department.
• Tasked with establishing procedure and what profit margins were to be expected.
• While at dealership finance director's reserve unit was called up for War in Kosovo. At that point I was asked to run finance department.
• Negotiate with banks
• Contracted all deals

• Coached sales associates in product specifications, sales incentives, and selling techniques.
• Ordered all cars and maximized vehicle allocation.
• Moved dealership sales ranking to consistent 12-15 out of 71 dealers while ranking number 2 in gross.
• Hired and fired sales staff.
• Maintained CSI above 90%
• Managed advertising budget and marketing strategies.
• When taking over this department, allocation and inventory was in shambles. Elaboration on request

• Hired and trained sales force. Increased both new and used car revenue.
• Held daily sales meetings with intent of creating a cohesive sales force. Managed by example getting involved with deals early. While profit still existed.
• Managed advertising budget
• Developed advertising strategy
• Handled customer relations issues and client satisfaction.
• Set up procedures to more quickly get vehicles in and out of service department.

• Originally hired as Finance/ Used Car manager.
• Negotiated financing with banks, contracted customers sold existing F&I products.
• Appraised all trades.
• New facility was being built when hired. After moving into new facility Toyota Corporate visited store and evaluated all personnel. At recommendation of Corporate was moved to GSM over both sales and finance department.
• Immediately I grew sales and boosted profits.
• Held daily sales training
• Maintained CSI over 90%

• Began in sales. After one year was sent to Gulf States Toyota for F&I school. Worked as closer and contractor.
• Worked both F&I office as well as new car desk and special finance department.
• 1991 began assisting used car manager.
• Late 1991 promoted to Used Car Manager.
• Duties expanded to buying of used cars as well as travelling to factory sales.
• Evaluated all trades.
• Managed reconditioning and marketing of inventory.
• Created advertising strategy
• Assisted as swing man between new car desk, and finance department till dealership was sold in 1995.