Shane Nichols

• Directed work of 10 member team of nursery staff, managing need of more than 300 plants.
• Collected related to stock growth, production actions and environmental assessments to facilitate effective decision making.
• Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
• Set and improved standard operating procedures to oversee management, maintenance and feeding schedules.
• Inspected and repaired equipment for crop management.
• Directed transfer of mature stock to final harvesting.
• Hired new hands seasonally.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Import, inventory control, event sales and shipping