Summary
Overview
Work History
Skills
Timeline
Generic

Shane Nikoll

Yelm,WA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

5
5
years of professional experience

Work History

Cashier/maintenance

Pilot Truck Stop
Tacoma, WA
12.2023 - 06.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Sales Associate

Uhaul Moving And Storage
Tacoma, WA
11.2023 - 12.2023
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Associate

AutoZone
Yelm, WA
02.2023 - 10.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Built and maintained relationships with peers and upper management to drive team success.

Car Detailer

Shurkleen car wash
Lakewood, WA
08.2022 - 10.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Washed wide range of vehicles each day.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Vacuumed vehicle interiors to remove loose dirt and debris.
  • Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.

Ride Operator

davis shows northwest
Tygh Valley, OR
06.2019 - 07.2021
  • Checked seatbelts of riders to maximize safety and manage risk.
  • Pulled down safety bars and secured riders according to specified attraction details.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Operated attraction equipment precisely to concur with operational procedures.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.

Skills

  • Business Development
  • Professional Demeanor
  • [Type] Product Knowledge
  • Strategic Planning

Timeline

Cashier/maintenance

Pilot Truck Stop
12.2023 - 06.2024

Sales Associate

Uhaul Moving And Storage
11.2023 - 12.2023

Sales Associate

AutoZone
02.2023 - 10.2023

Car Detailer

Shurkleen car wash
08.2022 - 10.2022

Ride Operator

davis shows northwest
06.2019 - 07.2021

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Shane Nikoll