Shane Opperman
Charleston,SC
Summary
Professional hospitality worker with experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Line Cook Supervisor
Woody's Pizza
03.2022 - Current
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
Server/Bartender/Front of House Manager
Loggerheads Beach Grill
03.2021 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Store Manager
Sherwin-Williams Paint Store
01.2018 - 02.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
High School Diploma -
Ridley High School
Folsom, PA06-2015
Skills
- Strong work ethic
- Exceptional customer service
- TIPS Certified
Timeline
Line Cook Supervisor
Woody's Pizza
03.2022 - Current
Server/Bartender/Front of House Manager
Loggerheads Beach Grill
03.2021 - 04.2023
Assistant Store Manager
Sherwin-Williams Paint Store
01.2018 - 02.2021
High School Diploma -
Ridley High School
Similar Profiles
Marsha HengeveldMarsha Hengeveld
Server at Woody's PizzaServer at Woody's Pizza
Grace WallaceGrace Wallace
Restaurant Hostess at Woody's pizzaRestaurant Hostess at Woody's pizza
Joseph GuruleJoseph Gurule
Laborer at Woody's PizzaLaborer at Woody's Pizza