To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
St. Coletta Of Wisconsin
01.2018 - 12.2023
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Direct Support Professional
Crossing Bridges
12.2017 - 01.2018
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Entrusted to handle confidential and sensitive situations in professional matter.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Manager
Jimmy John's Gourmet Sandwiches
01.2015 - 01.2017
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.