Territory Sales Representative with 10 years of experience in equipment industry providing excellent customer service to Clients. Professionally represents company , handling all customer requests professionally and efficiently. Builds customer base and ensures customer retention. Maintains customer satisfaction while increasing company profits.
Overview
11
11
years of professional experience
Work History
Territory Account Manager
EquipmentShare
07.2023 - Current
Achieved sales quotas consistently through strategic planning and effective customer relationship management.
Expanded client base by identifying and targeting prospective customers within the assigned territory. Average of 4 new accounts per month.
Implemented account management strategies for increased customer satisfaction and loyalty.
Developed relationships with key decision-makers in the assigned region, resulting in repeat business.
Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
Organized regular meetings with existing clients to address their needs and identify upselling opportunities.
Territory Sales Representative
Washington Air Compressor Rental Company
07.2022 - 05.2023
Increased average rental revenue 34% per month and sales revenue 41% per month average across 4 counties from prior year.
Average 3.5 new customer credit accounts opened per month .
Maintain relationships with 85+ established accounts to retain and maximize customers business.
Resurrected and monetized 22% of dormant accounts to build book of business and increase recurring revenue.
Prospect new customers via cold call, office & jobsite visits. average 45 jobsite and 32 office visits per week and an additional 10-20 cold calls.
Educate new and existing customers of full spectrum of product and services offered as well as keep them informed on new products and innovations that could benefit their company.
Provide Customers with quotes and negotiate fair and profitable rates.
Customer follow ups to verify satisfaction of previous and current rentals and purchases.
Prospect Future customer needs for pre-planning to avoid possible issues with inventory and pricing.
RENTAL COORDINATOR - MARYLAND/DELAWARE REGION
GT Mid Atlantic
12.2019 - 06.2022
Manage customer accounts in Maryland & Delaware region (including eastern panhandle of West Virginia and Northern VIrginia) for equipment rentals, sales, demos
Increased rental revenue by a minimum of 20% year over year
Communicate with Customers and suggest proper equipment based on job specifications
Provide customers quotes for upcoming equipment needs and negotiate pricing
Receive and respond to leads from Marketing Department
Manage daily/weekly/monthly invoicing , and address past due invoices as needed
Resolved customer disputes to maintain positive relationships and increase customer base/customer retention
Manage/Monitor/Adjust company inventory based on projected customer needs and market trends
Acquire and set up new customer accounts, including all necessary lines of credit, and insurance
Schedule equipment deliveries and pick ups with 3rd party haulers and coordinate with customer
Equipment Rental Specialist - Inside Sales
Sunbelt Rentals
08.2013 - 12.2019
Manage customer accounts in Montgomery County, MD
Communicate with Customers and suggest proper equipment based on job specifications
Provide customers quotes for upcoming equipment needs and negotiate pricing
Manage daily/weekly/monthly invoicing
Resolved customer disputes to maintain positive relationships and increase customer base/customer retention
Acquire and set up new customer accounts, including all necessary lines of credit, and insurance