Shane Pechanec

• Maintained budgeting documents for accurate tracking of expenses.
• Implemented successful business strategies to increase revenue and target new markets.
• Formed and sustained strategic relationships with clients.
• Ensured compliance with applicable laws, regulations, industry standards.
• Developed and maintained client relationships to grow business and improve account retention.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Identified needs of customers promptly and efficiently.
• Worked effectively in team environments to make the workplace more productive.

• Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
• Produced thorough, accurate and timely reports of project activities.
• Managed multiple projects with competing deadlines simultaneously.
• Built and established strong partnerships with teams, vendors and contractors.
• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
• Drafted reports summarizing progress made on projects for review by executive leadership team.
• Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
• Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
• Focused on project monitoring and management by developing forecasts and tracking expenses.
• Conducted periodic inspections of job sites for quality and progress.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
• Identified project needs by reviewing project objectives and schedules.
• Generated and tracked change orders and other contractual modifications affecting budget and schedule.
• Prepared cost estimates for projects of varying sizes.
• Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Identified needs of customers promptly and efficiently.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

• Duties were the same as with Power Plumbing

• Directed and coordinated products, services and sales activities.
• Identified and resolved issues affecting sales performance in the territory.
• Stayed current on competitor sales, prices and products.
• Facilitated cross-functional team collaboration to address territory-specific challenges.
• Planned travel schedule for visiting stores within assigned territory on a regular basis.
• Established relationships with key customers, vendors, and distributors in the area.
• Monitored competitor activities in the region to ensure competitive advantage.

• I started as a first-year apprentice in 1998 and completed the PLU 68 Apprenticeship program in 2003.
• During my time with Plumbers Local Union 68, I progressed through different management roles.

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