Accomplished Visual Merchandising Manager with a solid history in top-tier retail companies, combining analytical skills with creative visual solutions. Drove a 20% sales growth by implementing effective merchandising strategies and training programs. Skilled in Adobe Creative Suite and project management for streamlined operations.
Overview
21
21
years of professional experience
Work History
Visual Merchandising Manager
Urbn Outfitters
Burlington , VT
09.2025 - Current
Drove and tracked schedules for visual displays and spearheaded new system for systematically updating, refreshing or renewing designs and displays.
Developed and implemented visual merchandising strategies to optimize customer experience and improve sales.
Developed creative visual merchandising campaigns to focus on selling older inventory.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Planned commercial displays to entice and appeal to customers.
Visual Merchandising Manager
H&M Hennes & Mauritz
Burlington , VT
01.2025 - 09.2025
Developed visual merchandising strategies to enhance brand presentation and customer engagement.
Collaborated with store teams to implement seasonal displays and promotions effectively.
Trained staff on visual standards and product placement for optimal customer experience.
Analyzed sales trends to adjust merchandising tactics and maximize product visibility.
Coordinated with marketing teams to align visual campaigns with brand messaging.
Visual Merchandising Manager
JCREW
Lynnfield, Massachusetts
01.2024 - 01.2025
Coordinated with marketing teams to align visual campaigns with brand messaging.
Conducted store walkthroughs to assess compliance with visual merchandising guidelines.
Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
Developed visual merchandising strategies to enhance brand presentation and customer engagement.
Visual Manager
Macy's
New York, New York
01.2023 - 01.2024
Created and maintained visual presentations to communicate current trends and seasonal campaigns.
Led visual merchandising efforts to establish a proactive customer-centric culture.
Ensured Fashion Leadership presence through strategic trend messaging and seasonal statements.
Updated mannequin displays to reflect Macy’s brand standards effectively.
Designed three-dimensional visual merchandising displays to enhance store aesthetics.
Verified accuracy of promotional presentations and optimal merchandise placement standards.
Collaborated with merchandising teams, providing guidance and support for workload completion.
Conducted daily meetings with leadership to discuss business trends and align operational focus.
Visual Merchandising Manager
American Eagle Outfitters
08.2020 - 02.2023
Coordinated and supervised window installations and created concepts for new shops in both women's
and men departments
Manage overnight shifts for new flow floor sets, fixtures and body forms switch out and new marketing
maintained supply budget
Created and analyzed reports and made product placement adjustments based on collected data
recruited, hired, trained, and developed new visual merchandising associates.
Assistant Store Manager Visual Manager
Gap Inc
07.2019 - 08.2020
Execute merchandising strategies using visual displays throughout the store
Contribute to the store’s
visual appeal to bring in customers
Aided an increase of sales by 20% by creating all aspects of in-store designs
Dress mannequins in
latest trends
Analyzed flow of traffic in store to ensure 80% more visibility of displays
Design visual elements that contributed to 52% sales growth
Worked with marketing team to integrate displays with campaigns.
Area Merchandising Manager
Chefworks Inc
07.2018 - 07.2019
Forecasted supply needs for my departments to ensure optimal inventory turnover
Contributed to the profitability of the store through the analysis of the business and merchandise moves
Built effective relationships with the store team to maximize merchandise presentation
Promoted and modeled outstanding customer service by addressing all guest concerns with urgency
and care
Involved in cross-functional training and tasked to develop and implement organizational
Showcased product benefits and features of all categories on the sales floor and in the fitting room
Replenished and recovered merchandise for a fresh and abundant presentation
National Product Trainer
Premium Retail Services, Facebook
06.2017 - 07.2018
Align and work cross-functionally to develop and maintain strong working relationships with key teams
Takes on difficult tasks and works on higher level task assignments
Develops proposals and
presentations for course development
Assist Account Managers and Client Service Managers in achieving regional and divisional goals by
customizing and delivering private product training
Work with other departments to assist in budgeting, forecasting, and communications
Participate in the development of new training programs/content as directed by Training Department
management
Contribute to and execute a world-class training and development program for our team
Executed training sessions, webinars, and workshops
Marketing & Retail Coordinator
T-ROC
01.2016 - 06.2017
Collaborated with the Partnership Marketing & Creative team in developing strategies, custom
presentations, tailored concepts/creative and product mock-ups
Identify and research new business targets for potential partnerships, and where appropriate,
participate/pitch in client meetings or calls
Prepare the distribution and tracking of sales/pitching materials to the Partnership Marketing team
Assist in managing special projects such as partner events, brand summits, trade shows, etc Maintain
budget for film specific properties
Cultivate relationships with and manage creative vendors on a project-by-project basis
Research brands and current ad campaigns to develop creative briefs
Mac proficient and skills in Adobe, Microsoft applications, and SAP partnership in marketing, creative
advertising, digital marketing or publicity
Visual Manager
Adidas
01.2015 - 01.2016
Elevate overall merchandising and visual standards
Draw floor plans in CAD program to lay out the store's vendor in a flow mandated by the company
Oversee floor moves to guarantee to create a welcoming shopping experience and ensure ADA clearance
Purchase supplies while staying budget set by supervisor
Address building appearance by coordinating with Operations and Facilities teams
Manage and train staff of two visual associates
Hold weekly planning meetings to ensure merchandise execution is completed in a timely manner
District Manager / National Elite Trainer
Premium Retail Services
02.2012 - 01.2015
Traveling throughout the united states to create brand awareness and a positive impression of the
product and ensure the brand talking points are communicated effectively
Organizing and managing trade shows, expos & special events promoting Beats, Apple products and
giving creative direction of visual merchandise presentation, balancing the creative with economic needs
of the business
Building creative alignment across geographies (HQ, Stores) and set strategy and provide direction for
the overall look of the store and coordinated and implements departmental promotion sales events with
store operations, visual merchandising and merchandise procurement associates
Staff development:
Developed team of [store, sales] managers who achieve established financial plans, sales goals and
customer service objectives
Conducted store sales Managers performance and appraisals - Evaluated store managers and provided
feedback and development opportunities to increase retention of store
Visual Manager
Tommy Hilfiger
01.2010 - 02.2012
Coordinated and supervised window installations and created concepts for new shops in both women's
and men departments
Manage overnight shifts for new flow floor sets, fixtures and body forms switch out and new marketing
maintained supply budget
Created and analyzed reports and made product placement adjustments based on collected data
recruited, hired, trained, and developed new visual merchandising associates
Lead a team of 20 to 50 associates in new store openings, worked closely with General Manager and
Customer Experience Manager to maximize business
Brand Experience Visual Manager
Gap Inc
01.2005 - 01.2010
Assessing consumer trends, creating pricing concepts, making the best use of a store's space, and
reporting to senior management
Styling mannequins and creating extraordinary visual displays showcasing key items in the shop and
giving customers fashion advice, which allow me to pull outfits, style and sell more items
Developing special treatments for Flagships/Premier Stores that elevate the brand through enhanced
visual presentations and customer experience
Providing guidance and support for high profile showrooms responsible for assisting visual director with
the conceptualization, development and implementation of visual strategy and direction given to all gap
international stores
Trained numerous visual employees and management teams throughout the northeast region