Accomplished Associate Manufacturing Manager that is adept in overseeing all facets of production processes, from quality control to inventory management. Skilled in ERP and PLM systems and enhancing workflow efficiency through strategic resource allocation and ensuring cost-effective operations and timely delivery. Proven leadership in training teams and managing supplier relationships, with a strong emphasis on maintaining high safety and quality standards.
Overview
19
19
years of professional experience
Work History
Associate Manufacturing Manager
Upstart Power
Southborough, United States
08.2021 - Current
Oversee daily manufacturing operations, ensuring quality control and timely production schedules
Collaborate with cross-functional teams to optimize resource allocation and workflow efficiency
Analyze production data to identify areas for cost reduction and efficiency gains
Managed all areas of the manufacturing floor, Inventory control, Shipping/Receiving and Quality, and Loading jobs into the Machine Shop
Manage supplier relationships, negotiate contracts, and secure cost-effective procurement solutions
Utilize analytical skills to forecast demand and optimize inventory levels, minimizing waste
Managed supply chain to ensure timely delivery while maintaining production schedules
Hired staff, trained and provided equipment necessary to meet production objectives
Reviewed engineering drawings and blueprints prior to initiating a job order in order to identify any potential challenges associated with it
Monitored inventory levels of components needed for production runs
Conferred with engineering to establish and evaluate design concepts for manufactured products
Managed day-to-day communications with multiple vendors simultaneously
Provided support in managing vendor relationships by providing feedback on supplier performance
Negotiated with vendors to obtain the best possible terms, prices, and delivery schedules
Manufacturing Supervisor
Galvion Soldier Power
Marlborough, United States
03.2018 - 08.2021
Managed all areas of manufacturing, safety, inventory control, and process implementation
Managed production activities to achieve production goals
Responsible for a safe work environment, implementing safety improvements as needed
Responsible for performing root cause analysis and implementing corrective actions for non-conformities
Schedule work based on existing production plan, and managed plan changes as required due to order flow or material position changes
Hired staff, trained and provided equipment necessary to meet production objectives
Perfomed all inventory transactions in the production process from receiving to production floor ensuring high accuracy
Managed and reported inventory cycle counts
Maintained the Material Review Board
Managed obsolete and scrap material
Processed hazardous material and international shipments
Contractor's Assistant
Arlington Building and Remodeling
Sterling, United States
06.2016 - 05.2018
Installed drywall, ceilings, and trim, ensuring high-quality finishes and structural integrity
Fabricated and replaced trim and moldings, enhancing aesthetic appeal and functionality
Painted surfaces with precision using brushes, spray guns, and rollers, achieving smooth, even coats
Applied putty, wood filler, and caulks to prep surfaces, resulting in flawless finishes
Customer Service Sales Manager
Auto Zone
Johnston, United States
09.2010 - 05.2017
Resolved customer service issues efficiently, improving satisfaction rates
Managed cash flow, performed bank deposits, and ensured financial accuracy
Assigned tasks to employees to optimize store operations and meet customer needs
Monitored inventory levels and reordered stock to maintain optimal supply
Trained staff on handling complex sales and customer interactions
Led a team of 5 sales associates, enhancing team performance and sales outcomes
Scheduled staff shifts to align with customer demand, ensuring seamless service
Cross-trained customer service managers, enhancing team versatility and operational efficiency
Consistently met customer call guidelines, improving service levels and productivity
Resolved complex customer issues, ensuring high satisfaction and loyalty
Trained staff on procedures and services, boosting overall performance and knowledge
Investigated and resolved customer complaints empathetically, increasing customer retention
Customer Service Manager
Stop and Shop
Johnston, United States
08.2005 - 10.2012
Cross-trained customer service managers, enhancing team versatility and operational efficiency
Consistently met customer call guidelines, improving service levels and productivity
Resolved complex customer issues, ensuring high satisfaction, and loyalty
Trained staff on procedures and services, boosting overall performance and knowledge
Investigated and resolved customer complaints empathetically, increasing customer retention