Shane Powers
Medina
Summary
Dynamic individual with hands-on experience in vehicle maintenance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Tow Truck Operator
Jon's Towing
01.2023 - 04.2025
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
- Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Technician/Assistant Manager
Mr Tire
12.2018 - 01.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
Technician
Pallotta Ford
02.2018 - 12.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Technician
Radair
04.2015 - 02.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
Education
High School Diploma -
Max Hayes Technical School
Cleveland, OHCertificate of Diesel Engine -
Ohio Diesel Tech
Cleveland, OHSkills
- Flatbed truck expertise
- Recovering vehicles
- Preventive Maintenance
- Lockout kit
- Vehicle inspection
- Winch operation
- Mechanical tools
- Vehicle maintenance and repair
- Safety management
Timeline
Tow Truck Operator
Jon's Towing
01.2023 - 04.2025
Technician/Assistant Manager
Mr Tire
12.2018 - 01.2023
Technician
Pallotta Ford
02.2018 - 12.2018
Technician
Radair
04.2015 - 02.2018
High School Diploma -
Max Hayes Technical School
Certificate of Diesel Engine -
Ohio Diesel Tech