Shane Rhodes
Wylie,TX
Summary
Detail-oriented Service Technician with a commitment to superior service. Driven to consistently contribute value through impeccable work ethic while continually working to achieve new service skills. Experience managing a high volume of service calls while maintaining quality and efficiency.
Overview
10
10
years of professional experience
Work History
Service Technician
Associated Time & Parking Controls (I3Concepts)
03.2014 - Current
- Install parking gates and explain operations and routine maintenance protocols to customers
- Diagnose and troubleshoot problems, repairing, and restoring parking garage equipment
- Respond to customer inquiries quickly and professionally to increase satisfaction, while maintaining accurate records of service calls and customer interactions
- Explain diagnostic findings to customers and outline repair or service options
- Perform preventive maintenance to secure smooth operations.
- Manage warehouse, including shipping and receiving
- Trained and mentored new employees
- Write and revise maintenance procedures
Education
High School Diploma -
Wylie High School
Wylie, TX05.1991
Skills
- Proficient Knowledge of Electrical Wiring and Circuitry
- Expertise in Installations
- Preventative Maintenance and Troubleshooting Equipment
- Blueprint Reading
- Knowledge of Power and Hand Tools
- Project Management
- Teamwork/Collaboration
- Communication
- Problem-Solving
- Time Management
Timeline
Service Technician
Associated Time & Parking Controls (I3Concepts)
03.2014 - Current
High School Diploma -
Wylie High School
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