Shane Rhodes
Wylie,TX
Summary
Detail-oriented Service Technician with a commitment to superior service. Driven to consistently contribute value through impeccable work ethic while continually working to achieve new service skills. Experience managing a high volume of service calls while maintaining quality and efficiency.
Overview
10
10
years of professional experience
Work History
Service Technician
Associated Time & Parking Controls (I3Concepts)
03.2014 - Current
- Install parking gates and explain operations and routine maintenance protocols to customers
- Diagnose and troubleshoot problems, repairing, and restoring parking garage equipment
- Respond to customer inquiries quickly and professionally to increase satisfaction, while maintaining accurate records of service calls and customer interactions
- Explain diagnostic findings to customers and outline repair or service options
- Perform preventive maintenance to secure smooth operations.
- Manage warehouse, including shipping and receiving
- Trained and mentored new employees
- Write and revise maintenance procedures
Education
High School Diploma -
Wylie High School
Wylie, TX05.1991
Skills
- Proficient Knowledge of Electrical Wiring and Circuitry
- Expertise in Installations
- Preventative Maintenance and Troubleshooting Equipment
- Blueprint Reading
- Knowledge of Power and Hand Tools
- Project Management
- Teamwork/Collaboration
- Communication
- Problem-Solving
- Time Management
Timeline
Service Technician
Associated Time & Parking Controls (I3Concepts)
03.2014 - Current
High School Diploma -
Wylie High School
Similar Profiles
Jonathan CarltonJonathan Carlton
Service Technician and Installer at New Beginnings Parking & Access ControlsService Technician and Installer at New Beginnings Parking & Access Controls
Graham LongGraham Long
Operations Manager at Carolina Time And Parking GroupOperations Manager at Carolina Time And Parking Group
Jose Arnulfo Buruca GuevaraJose Arnulfo Buruca Guevara
Valet Parking Attendant at Colonial Parking Nation parking Atlantic parkingValet Parking Attendant at Colonial Parking Nation parking Atlantic parking
John SteigerJohn Steiger
Math Intervention Specialist at Burnett Junior HighMath Intervention Specialist at Burnett Junior High
Raman RandhawaRaman Randhawa
Founder & Director at SDK Bhangra AcademyFounder & Director at SDK Bhangra Academy