Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Rome

Cleveland,OH

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

6
6
years of professional experience

Work History

Office Assistant

Retirement Housing Foundation
03.2025 - Current
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Expedited document processing with accurate data entry and timely filing.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Manage incoming phone calls, emails and mail directing inquiries to the appropriate department or staff member.
  • Assist with processing rental applications, certifications and recertifications ensuring documentations meet HUD and RHF policies.
  • Process maintenance requests and follow up on the status of work orders.
  • Serve as the first point of contact for residents, guests, and vendors by welcoming and assisting them.
  • Schedule appointments and coordinate meetings.
  • Assist in the preparation of distribution of notices, newsletters and other communications for residents.
  • Perform data entry, including updating tenant information and process work orders.

Inspector Coordinator

Euclid Apartments
02.2020 - 01.2025
  • Conduct a thorough inspection of vacant and occupied units
  • Maintain the inspection database daily
  • Respond to incoming phone calls and emails
  • Create work orders
  • Coordinate with the Maintenance Department
  • Plan monthly events for tenants
  • Coordinate with the Compliance Department
  • Distribute notices to residents
  • Schedule appointments for vendor work and inspections
  • Create weekly reports
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Collinwood High School
Cleveland, OH

Skills

  • Quality control
  • Multitasking and organization
  • Visual inspections
  • Data entry
  • Communication
  • Teamwork
  • Critical Thinking
  • Time Management
  • Leadership
  • Decision Making
  • Ordering
  • Scheduling
  • Customer Service
  • Microsoft Office
  • Google Docs
  • Tech Savvy
  • Writing & Typing
  • Copying & Scanning

Timeline

Office Assistant

Retirement Housing Foundation
03.2025 - Current

Inspector Coordinator

Euclid Apartments
02.2020 - 01.2025

High School Diploma -

Collinwood High School

Similar Profiles

CREATE PROFILE