Shane Sanders
O'Fallon,MO
Summary
Result-driven with strong background in customer service, financial planning and sales. Agile with excellent communication, analytical skills and in-depth understanding of products and services. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Sales Representative
Green Light Solar Industries
2023.10 - 2024.03
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- 150-300 calls/day
Financial Services Representative
TD Ameritrade
2020.09 - 2023.04
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Responded to customer questions and concerns or escalated to supervisor for resolution.
- Managed around 50-80 calls per day
Sales Manager
TCC Verizon
2018.11 - 2020.08
- Coach employees in successful selling methods and encourage cross-selling to drive revenue.
- Identify, hire and train highly-qualified staff by teaching best practices, procedures and sales strategies.
- Handle all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
Sales Representative
TCC Verizon
2015.02 - 2020.08
- Implement marketing strategies and techniques, increasing revenue and customer satisfaction.
- Meet frequently with technical, product management and service personnel to remain current on company offerings and business policies.
- Developed and delivered engaging sales presentations to convey product benefits
Customer Service Associate
Lowe's Companies Inc.
2011.08 - 2014.11
- Managed customer relations and customer service through daily communication and interaction.
- Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
Education
Bachelor of Science - Psychology
University of Central Missouri
Warrensburg, MO05.2014
Skills
- Strategic account development
- Sales processes
- Sales expertise
- Goals and performance
- Staff Management
- Salesforce.com user
- Sales operation
- Coaching and mentoring
- Direct sales
- Operations
- Time management
- Relationship building
Timeline
Sales Representative
Green Light Solar Industries
2023.10 - 2024.03
Financial Services Representative
TD Ameritrade
2020.09 - 2023.04
Sales Manager
TCC Verizon
2018.11 - 2020.08
Sales Representative
TCC Verizon
2015.02 - 2020.08
Customer Service Associate
Lowe's Companies Inc.
2011.08 - 2014.11
Bachelor of Science - Psychology
University of Central Missouri
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