Shane SanGregory
Homer,MI
Summary
Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Dependable healthcare team member with sound judgment, excellent clinical abilities and smooth bedside manner. Track and chart vitals and other markers to help patients, support team treatment goals and boost outcomes. Exceptional approach in patient support. Proficient and caring nursing team member offering over several years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
LPN
Bronson Behavioral Health Hospital
09.2023 - Current
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with admissions, appointments, transfers, and discharges.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
LPN (Licensed Practical Nurse)
Marshall Nursing and Rehab
03.2023 - 09.2023
- License practical nurse
- Performed routine evaluations of each patient's status, needs, and preferences.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as LPN.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped patients complete bathing, dressing and eating.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Coordinated patient transfers to other facilities.
- Medication pass, resident care, EMR charting, ordering supplies, physician communication
- CNA supervision.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
LPN (Licensed Practical Nurse)
Vista Grande Villa
07.2021 - 06.2023
- License practical nurse
- Resident care, medication management ordering supplies, CNA supervision
- Skilled Nursing Health Unit Coordinator
- As a Skilled Nursing Facility we are mandated by the state for many protocols
- I currently work full time and go to school in the Nursing Program at Kellogg Community College
- I am the first thing that everyone sees when they enter the Health Center
- I make sure that the daily running of the Unit runs smoothly and do everything in my power every single day to make sure that the staff is happy and the residents are safe and happy
- I enjoy going to work every day
- I answer the telephones, fax documents, scan documents, up load documents
- I filed the scanned documents in the charts
- I also do employee and resident COVID 19 resting when needed
- I report the testing to the CDC on a weekly basis
- I work directly with the administrator, director of nursing and nurse mangers to ensure that the unit is in perfect condition for the daily routines
- I get charts ready for new residents, make sure that the beds and rooms are ready for the new residents
- I make sure that the information in the computers is correct and updated on all residents
- I communicate with the families on a regular basis regarding appointments and other important messages.
Scheduling Coordinator
Elara Caring
07.2020 - 07.2021
- Scheduling Coordinator
- I made schedules for the caregiver, and for the patients that were receiving care in their home
- I did monthly updates on the patients care guidelines
- I did employees evaluations as well as accessed their strengths and weaknesses
- I answered phones, ordered supplies, delivered supplies to the caregiver on the road
- I saw the patients when there were no caregivers available to send
- I sat up transportation for the patients to go to appointments
- As a Coordinator I also traveled to different homes for new patient sign on
- I took On-call every other weekend to ensure that the patients were being seen appropriately
- We as a group worked with Hospice when the patients became more dependent on individuals and couldn't be alone.
Scheduling Coordinator/ Patient Flow Coordinator
GRACE HEALTH
01.2005 - 07.2019
- Patient Flow Coordinator/Referral Specialist/ Ophthalmology Assistant Dental Assistant/Receptionist As a patient flow coordinator, I do several things
- I manage the patient schedule working directly with the clinical support and providers as well as the receptionist and patients to make sure that we create the best case scenario for all involved, answer phones, take patient concerns, I do data entry for open appointments versus appointments available with a percentage of availability, I am part of the Safety Environment Team for 10 years, I am a trainer for customer service training newly acquired by Grace Health
- I call patients that have been to the emergency room to follow up on how they are doing and to get them a scheduled appointment
- I call the patients that have transferred care inquiring why and how we can improve
- I am on the patient discharge and admission committee
- I do numerous daily walks to make sure everyone is running smoothly for the day
- I communicate through Microsoft Teams as we are a large facility
- I sent out daily emails with numerous reports
- I make sure that the providers schedules are how they are supposed to be scheduled for the upcoming days
- I sit in on interviews with support service candidates
- I work directly with the clinical managers and clinical director as well and the support service managers and directors
- I schedule appointments, taking calls that bounce from receptionist
- I talk with pts
- Regarding no shows, explaining how our policy works and what their options are for seeing a provider
- I am proficient in NextGen, EHR, EMR, EXCEL, Outlook and Microsoft Teams
- As a Referral Specialist I answer telephones, schedule diagnostic test, and send referrals to specific offices at the provider request
- I also do one on with patients as their immediate needs occur
- I triage calls coming into best assist the patients
- I am the point of reference for the provider and their support staff
- As an Ophthalmology Assistant I assisted the doctor when his patients arrive taking pictures and measurements of the eye, as well as their vitals
- I also, am a trainer for NEXTGEN as new programs are introduced to the center
- As a receptionist, I schedule appointments, answer the telephone, manage patient concerns, and medical records
- As the assistant I assist the dentist and take x-rays
- Also, sterilize, break down and set up rooms, and chart for hygiene
- I am the person that the patients feel comfortable to come to with their concerns
- I must well manage my time with many things that I am responsible for
- I have been responsible for training the receptionists and some of the assistants
- My main concern in this business is the patients and their well-being
- I am proficient in DENTRIX, DEXIS, EDR, NEXTGEN, TIGER, MICROSOFT VISTA, SCANNING EHR, and EMR
- I am also x-ray certified.
Education
4th semester in Nursing -
Kellogg Community College
Battle Creek, MI03.2024
Associate of Applied Science - Nursing
KELLOGG COMMUNITY COLLEGE
Battle Creek, MI01.2000
Skills
- Front Desk
- Customer Service
- Dentrix
- Patient Care
- Home Care
- Nursing (1 year)
- Skilled nursing (3 years)
- Documentation accuracy
- Conflict Resolution
- Gastrointestinal Care
- Documenting intake
- Care Planning
- Caregiving skills
- Geriatric Care
- Infection Control
- Diabetes management
- Epic Systems
- HIPAA Compliance
- CPR/AED
- Staff Supervision
- Psychiatric Nursing
- Attention to Detail
- Patient Observation
- Catheter Care
- Interdisciplinary Team Collaboration
- Palliative Care
- Adaptable and Flexible
- Dementia Knowledge and Care
- Nursing Ethics
Certification
- CPR, Present
- PN, 03/01/25
Timeline
LPN
Bronson Behavioral Health Hospital
09.2023 - Current
LPN (Licensed Practical Nurse)
Marshall Nursing and Rehab
03.2023 - 09.2023
LPN (Licensed Practical Nurse)
Vista Grande Villa
07.2021 - 06.2023
Scheduling Coordinator
Elara Caring
07.2020 - 07.2021
Scheduling Coordinator/ Patient Flow Coordinator
GRACE HEALTH
01.2005 - 07.2019
4th semester in Nursing -
Kellogg Community College
Associate of Applied Science - Nursing
KELLOGG COMMUNITY COLLEGE
- CPR, Present
- PN, 03/01/25
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