Shane Shaw
Battle Creek,MI
Summary
Friendly and reliable offering customer service and workplace focus. Quick at learning new skills with excellent mult-tasking. Ready to become career oriented employee.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Save A Lot
Battle Creek, MI
07.2020 - Current
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Monitored employee attendance records, timekeeping, and payroll information.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Save A Lot
Battle Creek, MI
05.2020 - 07.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Ensured compliance with all safety regulations within the store environment.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Western High School
Parma, MI06-2019
Some College (No Degree) - Systems Science And Theory
Grand Valley State University
Allendale, MISkills
- Recruiting and interviewing
- Task Delegation
- Employee Performance Evaluations
- Operations Management
- Orientation and training
- Money Handling
- Staff Supervision
- Customer Relations
Accomplishments
- National Honor Society
- High School Honor Roll
References
References available upon request.
Timeline
Assistant Manager
Save A Lot
07.2020 - Current
Cashier
Save A Lot
05.2020 - 07.2020
High School Diploma -
Western High School
Some College (No Degree) - Systems Science And Theory
Grand Valley State University
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