Dynamic leader with a proven track record at Dick's Sporting Goods, Inc, excelling in operations oversight and team leadership. Expert in process improvement and strategic planning, significantly enhancing customer retention and operational efficiency. Skilled in fostering cross-functional collaboration and mentoring teams to exceed objectives.
Overview
27
27
years of professional experience
Work History
Electrical Apprentice
VP Electical
Etna, WY
02.2023 - Current
Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
Pulled insulated wires or cables through conduits to complete circuits.
Read and interpreted blueprints, schematics, diagrams, and technical documents for installation of new systems.
Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Operations Manager
Dick's Sporting Goods, Inc
Vestal, NY
07.2015 - 06.2022
Mitigated business risks by working closely with staff members and assessing performance.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Analyzed data from daily reports to identify trends in production performance metrics.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Guided employees on understanding and meeting changing customer needs and expectations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Tracked and replenished inventory to maintain par levels.
Managed scheduling, training and inventory control.
Lift Operations and Maintenance Manager
Snowking Resrt
Jackson, WY
07.1998 - 12.2014
Contacted vendors to procure equipment and tools to meet organizational demands.
Reviewed blueprints and manuals to repair and restore optimal functionality.
Performed troubleshooting on malfunctioning systems when necessary.
Managed team of employees, daily progress reports and overall project planning.
Scheduled routine inspections of all areas within facility premises.
Maintained equipment performance by cleaning and lubricating components.
Implemented quality control measures to uphold company standards.
Conducted regular training sessions for maintenance personnel on safety protocols and best practices.
Delegated work to staff, setting priorities and goals.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - Business Math
Corning Community Coiiege
Corning
Skills
Customer retention
Inventory control
Process improvement
Retail operations management
Budget development and management
Product management
High-pressure environments
Strategic planning
Inventory management
Data analysis
Procedure development
Operations monitoring
Team building/leadership
Schedule oversight
Expense reports
Organizational management
Customer relationship management
Staff training
Team leadership
Operations oversight
New product introductions strategies
Cross-functional collaboration
Affiliations
Very active in the outdoors. Some of my hobbies include hunting, fishing, backpacking, kayaking, and snowboarding. I love sharing my knowledge and experiences with other to enhance their enjoyment of the outdoors.
Accomplishments
I've had various schooling and training throughout life including Electrical school(current), Rocky Mountain Lift Association, Osha training, CPR, and First-aid.