Shane Soden
Customer Service
Seneca,MO
Summary
Organized and dependable team player with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and am committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
Overview
26
26
years of professional experience
Work History
Director of Recruiting
Kelly Anderson Group/ Impact Solutions
07.2017 - Current
- Implemented data-driven practices to continuously improve recruitment effectiveness and outcomes based on measurable metrics.
- Enhanced recruitment efficiency by implementing innovative strategies and cost-effective sourcing techniques.
- Led a team of recruiters to successfully fill a multitude of transportation related positions for various carriers.
- Initiated continuous improvement projects aimed at refining recruiting processes, reducing bottlenecks, and increasing overall efficiency levels within the department.
- Started the Final Mile recruiting department from the ground up, creating everything from recruiting SOP's, billing and shared dashboards. Eventually growing it to include multiple companies such as FedEx ground, Amazon and Ontrac to name a few.
Purchasing/ Home Medical Manager
Craig General Hospital
03.1999 - 12.2016
- Ensured the timely delivery of home medical supplies to patients by maintaining efficient schedules for staff members, prioritizing workload based on urgency and resource availability.
- Ensured compliance with regulatory requirements set by accredited standards set by Medicare/ Medicaid by staying informed about changes in the industry and adjusting policies accordingly.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Successfully negotiated client contract renewals to create increased revenue.
Education
No Degree - Business
Northeastern Oklahoma A&M
Miami, OK 05.2001 -
Skills
Workforce planning
Teamwork and collaboration
Excellent communication
Decision-making
Verbal and written communication
Problem-solving aptitude
Written communication
Continuous improvement
Adaptability
Applicant tracking systems
Awards
Prudent use of Resources
Craig General Hospital
2001
FireStarter Award
Studer Group/Craig General Hospital
2008
Ownership Award
Craig General Hospital
2011
Interests
Traveling with Family
Golf
Fishing
DIY Projects
Timeline
Director of Recruiting
Kelly Anderson Group/ Impact Solutions
07.2017 - Current
No Degree - Business
Northeastern Oklahoma A&M
05.2001 -
Purchasing/ Home Medical Manager
Craig General Hospital
03.1999 - 12.2016
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