SHANE SOREY

• Provided Trauma Counseling for victims of human trafficking in Malaysia working with UNHCR - United Nations High Commission for Refugees.
• Worked with homeless community providing counseling, food, clothing, blankets and services in Eastern Washington.
• Developed & facilitated programs aimed at empowering clients individualy and in groups.
• Conducted individual and group counseling
• Completed intake, treatment planning and referrals
• Developed courseware for all aspects of mental health and substance use disorder treatment
• Held weekly Zoom sessions with clients' support groups
• Collaborated with staff members to ensure operational efficiency of the organization.
• Represented the organization at community events and public forums to promote its mission.
• Developed policies, procedures, and short-term and long-term goals for the organization.
• Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
• Provided leadership and guidance on budgeting decisions to maximize resources available.
• Determined performance goals and offered tactics for achieving milestones.
• Built talent pipeline to support business growth and enduring success.
• Created a marketing plan to increase awareness of the organization's activities in the community.
• Maintained effective communication channels with all stakeholders involved in the organization's activities.
• Initiated projects aimed at improving customer service standards across departments.
• Implemented new technologies to streamline organizational processes when needed.
• Ensured compliance with all applicable laws related to nonprofit organizations.
• Monitored legislative changes that could affect the organization's operations or funding sources.
• Diminished regulatory risks by strict adherence to insurance and safety regulations.
• Led strategic planning and execution to drive company growth and profitability.
• Ensured operational excellence across all departments to meet and exceed customer expectations.
• Oversaw development and implementation of corporate policies and procedures.
• Spearheaded crisis management efforts to protect company reputation and stability.
• Signed and approved budgets for new funding and program initiatives.
• Implemented strategic offerings to enhance company's suite of products and services.
• Executed on-time, under-budget project management to adhere to project road map.
• Optimized supply chain to reduce materials costs and improve distribution.
• Managed day-to-day activities across multiple departments within the organization.
• Developed and implemented a comprehensive business plan to launch the company.

In charge of all aspects of development, maintenance and facilitation of the Addiction Studies Program

• Developed courses
• Created/Converted all in class courses to completely onlne platform during Covid 19
• Iterface on daily basis with both faculty and students
• Coordinated program schedules and events for diverse community needs.
• Managed student enrollment processes and ensured accurate record-keeping.
• Developed and implemented program activities according to established goals and objectives.
• Served as a liaison between external organizations and partners involved in delivering programming services.
• Maintained up-to-date records related to program activities.
• Facilitated communication between team members by organizing regular meetings and conference calls.
• Assisted in the creation and revision of program policies and procedures to ensure compliance.
• Coordinated scheduling and logistics for events annually, ensuring seamless execution.
• Organized remote broadcasting operations with appropriate facilities, equipment and personnel.
• Developed chat groups to work remotely with students
• facilitated grants to program students which provided over $500,000.00 in grant money.
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