Shane Stevenson
West Hartford
Summary
Dynamic and results-driven professional with a proven track record at Seton Hall University, leveraging emotional intelligence and clear communication to enhance student success. Recognized for facilitating workshops and mentoring sessions, fostering a supportive academic community while demonstrating meticulous attention to detail and adaptability in diverse environments.
Overview
2
2
years of professional experience
Work History
Peer Advisor
Seton Hall University
08.2025 - Current
- Assisted students in navigating academic policies and procedures effectively.
- Provided guidance on course selection and degree requirements to enhance student success.
- Facilitated workshops to develop essential study skills and time management techniques.
- Collaborated with faculty to create resources that support student engagement and retention.
- Responded to inquiries about campus services, ensuring timely and accurate information dissemination.
- Conducted peer-to-peer mentoring sessions, fostering a supportive academic community.
- Helped organize events promoting academic resources and extracurricular involvement opportunities.
- Maintained updated knowledge of university programs to provide relevant advice to peers.
- Encouraged responsible decision-making among peers by sharing insights on time management strategies, study tips, and stress management techniques.
- Conducted regular check-ins with assigned students, offering tailored advice for their unique needs and goals.
- Evaluated student progress using data-driven assessments, guiding them towards timely degree completion.
- Coordinated outreach activities targeting underrepresented populations within the college community.
Team Member
Chick-fil-A
06.2025 - Current
- Provided exceptional customer service in high-volume environments.
- Operated kitchen equipment efficiently to maintain food quality.
- Collaborated with team members to ensure smooth shift transitions.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted in training new staff on operational procedures and standards.
- Adapted quickly to changing priorities during peak service hours.
- Supported inventory management by restocking supplies as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Sales Associate
Petco
06.2024 - 10.2024
- Assisted customers in selecting appropriate pet products and services
- Maintained knowledge of current promotions, sales, and product offerings
- Ensured cleanliness and organization of sales floor and product displays
- Processed transactions accurately using point-of-sale system
- Provided exceptional customer service to enhance shopping experience
- Supported inventory management through restocking and merchandising efforts
- Collaborated with team members to meet store sales goals
- Educated customers on pet care best practices and product usage
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Psychology
Seton Hall University
South Orange, NJ05-2028
Skills
- Emotional intelligence
- Behavioral observation
- Clear communication
- Active listening skills
- Effective problem resolution
- Comprehensive documentation skills
- Customer Insights
- Adaptability
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Team Sports
- Animal Care
- Cooking
- Watching Movies and TV Shows
- Gym Workouts
- Volunteering
- Bettering my relationship with the Lord
Timeline
Peer Advisor
Seton Hall University
08.2025 - Current
Team Member
Chick-fil-A
06.2025 - Current
Sales Associate
Petco
06.2024 - 10.2024
Bachelor of Arts - Psychology
Seton Hall University