Shane Thomas
Temecula,CA
Summary
Objective is to secure a permanent position with [Company Name/Organization], leveraging skills and experience to contribute effectively. Seeking a long-term career in [Industry/Field], with the goal of growth within the organization and continuous development of expertise. This position offers the ideal opportunity to advance professional goals and make a meaningful impact.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Corporate Driver & Assistant Manager
HBX, LLC
08.2022 - Current
- Hired as an Accessible Transportation Driver, serving up to 10 special needs clients. Earned two promotions within nine months, advancing to Corporate Driver and subsequently Assistant Manager.
- Supervised daily operations to achieve performance, quality, and service excellence.
- Ensured a clean, safe, and organized workplace to enhance customer satisfaction and compliance with safety standards.
- Fostered a positive work environment by building strong professional relationships with team members.
- Improved client satisfaction through prompt resolution of complaints and proactive engagement.
- Mentored 25 transportation staff, providing training, guidance, and support to aid in their professional growth and success.
- Assisted in talent acquisition, including recruiting, interviewing, hiring, and onboarding, to maintain optimal staffing levels.
- Collaborated with senior management to develop and implement strategic plans for business growth and operational improvement.
- Promoted teamwork by encouraging collaboration on projects, driving efficiency and productivity.
Wildland Firefighter
Cleveland National Forest (Trabuco Crew 1)
05.2020 - 08.2022
- Collaborated with a 19+ member hand crew, consistently demonstrating teamwork, respect, and professionalism to achieve common goals.
- Responded to large-scale wildland fires and multi-day campaign fires, contributing to containment and suppression efforts.
- Conducted land restoration after fire suppression operations, ensuring areas were returned to pre-fire conditions.
- Performed controlled backfiring techniques to slow or stop fire spread.
- Conducted post-fire “mop-up” operations to ensure full containment, extinguishing remaining hotspots and monitoring for flare-ups.
- Identified and reported flare-ups during post-containment surveillance to prevent fire re-ignition.
- Utilized specialized tools, including Pulaski and McLeod tools, to construct fire lines and control fire spread.
- Participated in critical training sessions focused on fire safety, including lessons learned from fatal incidents.
- Operated portable water systems, such as bladder bags, to extinguish hotspots during the mop-up phase.
- Completed multiple back-to-back fire assignments with minimal downtime, showcasing endurance and commitment.
- Hiked and worked at elevations of 5,000 feet and higher, constructing fire lines and performing fire suppression tasks.
- Supported tree felling operations and cleared hazardous vegetation to enhance safety and containment efforts.
- Assisted at vehicle accident scenes by assessing conditions, coordinating with authorities, and managing traffic flow.
- Operated as part of a Type 3 Initial Attack (IA) Strike Team, responding to high-priority incidents.
- Used fire hoses effectively for extinguishing active fires and residual hotspots.
- Communicated effectively via radio systems to coordinate with team members and leadership.
- Conducted weather measurements to assess fire conditions and inform strategy.
- Participated in training exercises at multiple fire sites to enhance readiness and proficiency.
- Followed contingency plans and executed spiked-out assignments, staying on-site to ensure ongoing fire suppression efforts.
- Participated in medical drills to prepare for emergency scenarios in the field.
- Followed and relayed orders through established communication protocols to ensure operational success.
- Maintained focus, resilience, and determination to complete each assignment safely and effectively.
- Experienced in all aspects of active deployment, fire management, and demobilization processes.
Sales Manager & Internal IT
Final Push
10.2011 - 02.2018
- Managed and trained a team of 5+ employees, ensuring operational efficiency and fostering professional development.
- Provided leadership to the sales team, driving performance and collaboration to achieve team objectives.
- Oversaw client accounts, maintaining strong relationships and ensuring customer satisfaction.
- Developed and implemented standard operating procedures (SOPs) to streamline workflows and improve consistency.
- Utilized various computer programs, software, and CRM systems to support daily operations and enhance productivity.
- Handled equipment and device setup, troubleshooting, and maintenance to ensure optimal functionality.
- Boosted sales revenue by designing and executing effective sales strategies tailored to target markets.
- Leveraged Close.io CRM to track sales activities, manage pipelines, and analyze performance metrics.
- Consistently met or exceeded sales targets by prioritizing daily sales initiatives and maintaining an organized sales pipeline.
Education
High School -
Vista Ridge High School
Cedar Park, TXHigh School Diploma -
Temecula High School
Temecula, CA06-2007
Skills
- Team Leadership and Collaboration: Skilled in managing and developing teams, fostering a positive work environment, and achieving organizational goals
- Safety and Emergency Response: Knowledgeable in fire behavior, incident command systems, CPR, First Aid, and risk management to ensure operational safety
- Technical Proficiency: Proficient in operating computer equipment, mobile apps, GPS systems, and databases to optimize workflows and accuracy
- Customer Service and Communication: Strong interpersonal, verbal, and written communication skills with a focus on enhancing client relations
- Problem Solving and Adaptability: Skilled in addressing challenges, developing creative solutions, and managing multiple responsibilities effectively
Professional Highlights
- Wildland firefighter with 3 months of wildland fire suppression experience on hand crew
- Good understanding of fire suppression and control procedures/techniques
- Trained in topographical map reading and use of belt weather kit
- Tasked by superior to form and lead team on various occasions
- Maintain temperature record of entire crew
- Knowledge of hand-held, mobile and base radios
- Trained in COVID procedures to minimize spread and infection of crew members and work site
- Certified in CPR and First Aid for cardiac arrest, venomous bites, allergic reactions, wound care, etc. for infants, children and adults; Experienced with AED
Professionalskillset
- Ability to maintain a team to complete objectives
- Perform daily maintenance on work vehicle; including tracking, organizing and maintaining all tools and supplies in vehicle
- Knowledge and understanding of fire behavior and techniques used to control fire behavior
- Full memorization of 10 Standard Firefighting Orders, 18 Watch Out Situations and 5 Common Denominators of Tragedy Fires
- Knowledge of basic use of drip torch
- Proficient in maintenance and use of Pulaski and McLeod
- Able to hike long distances while carrying heavy weight for long periods of time while performing various tasks to remediate fire
- Works well under pressure, stressful situations and adverse conditions
- Long assignments with little breaks in between
- Maintains good attitude despite long and harsh working conditions and environment
- Works well with team, including crew members and leadership
- Strong communication ability with coworkers, leadership and general public
- Certified in CPR and First Aid for cardiac arrest, venomous bites, allergic reaction, wound care, etc. for infants, children and adults
- Good understanding of purpose and organization of incident command system
- Basic understanding of fire hose sizes, functions, maintenance, storage, rolling and creation of hose packs
- Proficient in use of wood chipper
- Experienced with hand crew operations
Certification
- NWCG S-130, Firefighter Training
- NWCG S-190, Introduction to Wildland Fire Behavior
- Introduction to Incident Command System, ICS-100
- IS-00700.b An Introduction to the National Incident Management System
- CPR/AED
Professionalreferences
- Andrew Minor, Captain of Trabuco Fire Station, (951) 265-6213
- Henry Mott, Firefighter / Engineer for Temescal Canyon Fire Station, (562) 668-8546
- Bob Richardson, Former El Cariso / Palomar Hot Shot, (951) 541-7817
Timeline
Corporate Driver & Assistant Manager
HBX, LLC
08.2022 - Current
Wildland Firefighter
Cleveland National Forest (Trabuco Crew 1)
05.2020 - 08.2022
Sales Manager & Internal IT
Final Push
10.2011 - 02.2018
High School -
Vista Ridge High School
High School Diploma -
Temecula High School
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