Hi, I’m
Shaneé Tucker
Brooklyn,NY
Summary
Dedicated professional with extensive experience in public engagement and client relations, adept at understanding and addressing diverse customer needs. Proven ability to enhance service quality through effective communication and problem-solving. Excels in building rapport with clients, ensuring a positive experience. Career goals include leveraging skills in a dynamic environment to drive operational excellence.
Dedicated health care professional with experience providing one-on-one client support. Adept in delivering personalized care plans and implementing health aid strategies. Strong communication skills enhance client relationships and ensure optimal care outcomes. Committed to fostering a healthy and supportive environment for patients.
Overview
12
years of professional experience
Work History
Concept Of Independance New York, NY
Home Health Aid
10.2017 - Current
Job overview
Taking care of client in home . Assisting in preparing food , taking client to doctor, taking client shopping, and also administering medicine if need be.
AmazonBrooklyn, New York
Customer Service Representative
08.2021 - 04.2022
Job overview
- Took special orders in person and over telephone, generating additional revenue every month.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Mentored junior team members and managed employee relationships.
Customer Service DepartmentWoodside, New York
Paragon Acura
06.2021 - 08.2021
Job overview
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisting customer in scheduling for car service.
United States Postal Service, USPSRidgewood , New York
Window Clerk
11.2012 - 01.2020
Job overview
Processed customer passports efficiently.
Facilitated customer transactions for mailing packages.
Assisting customer in point of sales for products and merchandise.
Education
Franklin K Lane Brooklyn, NY
High School Diploma
06.1997
University Overview
High School Diploma
Interboro InstituteNew York, NY
Some College (No Degree) from Business Administration and Management
Skills
Effective Team Collaboration
communicate well with others
Efficient Work Pace
Public Engagement
Timeline
Customer Service Representative
Amazon
08.2021 - 04.2022
Paragon Acura
Customer Service Department
06.2021 - 08.2021
Home Health Aid
Concept Of Independance
10.2017 - Current
Window Clerk
United States Postal Service, USPS
11.2012 - 01.2020
Franklin K Lane
High School Diploma
Interboro Institute
Some College (No Degree) from Business Administration and Management
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