Shane Wales
Anaheim,California
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Pool Technician
Best Pool Service
Santa Ana, CA
04.2021 - Current
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Conducted pool safety inspections and reported unresolved issues.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Educated customers in proper pool operation and maintenance.
Ice Cream Server
Baskin Robins
Placentia, CA
05.2018 - 03.2021
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Processed sales transactions for cash, debit and credit purchases.
- Notified supervisor and peers of low product inventory and customer complaints.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
High School Diploma -
Valencia High School
Placentia, CASkills
- Critical Thinking
- Flexible and Adaptable
- Customer Relations
- Dependable and Responsible
- Self-Motivated
- Good Telephone Etiquette
Timeline
Pool Technician
Best Pool Service
04.2021 - Current
Ice Cream Server
Baskin Robins
05.2018 - 03.2021
High School Diploma -
Valencia High School