Seeking a position as a Registered Nurse, Outpatient Center Hyperbaric Clinic, Advent Health
Graduated in August 2024 as a Registered Nurse and Valedictorian of my class. Served for over 22 years in the Navy as a Hospital Corpsman and Submarine Independent Duty Corpsman. Maintained numerous Medical/Radiation Health Programs as the Subject Matter Expert onboard four different Submarines. Most recent tour prior to retirement was at Submarine Squadron Eleven as Senior Medical Department Representative. Proven leader that excels in austere environments, operational medicine, and clinical settings. Accomplished manager of personnel and medical programs as well as Safety and Occupational Health. Diversified background onboard various platforms including Submarines, Ships, Fleet Marine Force, and Hospitals. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Registered Nurse
HCA Hospital
Brooksville, FL
10.2024 - Current
Current Registered Nurse on busy medical/surgical floor assigned up to seven patient per shift
Responsible for the safe care of each patient and ensuring doctors orders are carried out while utilizing critical thinking
Administer meds, initiate IV care, monitor and maintain wounds and wound care, administer blood products, maintain IV fluids, head to toe exams, focused exams, and provide discharge teaching while utilizing Nurse Practice Act
Nurse Extern
TGH
Crystal River, Florida
03.2024 - 10.2024
Monitored and recorded vital signs, including blood pressure and temperature.
Collected patient specimens such as blood, urine, and sputum for laboratory testing.
Assisted with the implementation of patient care plans developed by nursing staff.
Assisted RNs with complex treatments and procedures for patients.
Transported patients from one unit to another using proper safety techniques.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Performed basic nursing care procedures, such as wound care and catheter insertion.
Supervisory Medical Support Assistant, Health Admin Services (HAS) GS-8
U.S. Department of Veterans Affairs
Brooksville, FL
08.2018 - 10.2021
Former HAS Supervisor for Brooksville CBOC responsible for 11 clerks
Filled in as Acting HAS Supervisor for Lakeland CBOC Oct-Dec 2020 due to HAS Supervisor retiring
Former HAS Supervisor for Specialty Clinics (Tampa) in charge of 20 HAS Clerks total
Involved with renovation/purchase of Brooksville CBOC
Responsible for overseeing Enrollments/Eligibility of veterans at Brooksville CBOC since clinic does not have a clerk designated for this clinic to perform these tasks
Provide guidance to staff on eligibility and enrollment issues
Served as patient advocate (customer care specialist) for clinic since no one is assigned to this clinic from main campus (Tampa)
Actively involved with Congressionals and PATS cases
As customer care specialist, I provide timely responses to concerns and complaints and resolution to any issues that are identified
Coordinated with Tampa regarding assignment of veterans to clinics and providers
Responsible for implementation and monitoring Hospital Policies/Procedures
Ensure safe working environment for employees
Coordinate with HR, Union and EEO as needed
Performed performance appraisals and competency reviews with each HAS clerk
Provide feedback to employees as needed
Provided oversight for clerks and sage advice to Providers and Nurses assigned to CBOCs
Provide feedback regarding Patient Advocate issues and resolve problems
Met the needs of customers while supporting the VA mission
Provide 5 star care and Customer Service
Maintained Leave in VATAS, monitor reports in HAS Sharepoint to include ICB, RTC orders, consults, Beneficiary Travel, and miscellaneous reports
Conducted monthly audits on clerks to ensure proper scheduling and adherence to directives
Performed monthly dashboard presentations to Leadership
Extremely competent in Privacy Act, HIPAA, Freedom of Information Act, VHA Regulations and Directives as well as facility policies, procedures, services available governing eligibility and access to VA benefits as well as Joint Commission Standards
Knowledgeable in medical terminology and VA nomenclature
Involved in multiple Greenbelt Projects to include Diabetes, Speech/Audio, and Thrive
Improve access and decrease wait times and overall improvement of Veteran Experience
Lead Medical Support Assistant (HAS) GS-7
U.S. Department of Veterans Affairs
New Port Richey, FL
07.2016 - 08.2018
Team 1 Lead responsible for schedules of seven Providers in a busy clinic as part of PACT care
Responsible for cancelling clinics, changing grids, overbooks, coordinating leave, and maintaining Provider schedules
Versatile user with VetLink, VISTA, CPRS, ICB Buffer and Beneficial Travel applications often seek out for assistance with VSE
Served as a Customer Service Liaison (Customer Care Specialist) as an additional assignment in the absence of a Patient Advocate
Resolved patient issues by providing 5 Star Customer Service to our Veterans and Families
Volunteered as VSE Super User for clinic and responsible for training staff
Currently one of two trainers selected to attend specialized training for VSE
Responsible for training all staff assigned to JAHVA
Assist Veterans with Enrollments, Travel, 911 Transports, Change of Provider Requests, and Miscellaneous requests as needed
Responsible for training new employees within the clinic, giving them access to clinics, and executing day to day operations
Ensuring access and clinic flow issues are resolved quickly
Responsible for monitoring various reports and tracking open encounters, return to clinic orders, and Miss Opportunities
Assign reports to HAS clerks for follow up and completion as required
Advanced Medical Support Assistant (HAS)
U.S. Department of Veterans Affairs
Zephyrhills, FL
03.2015 - 07.2016
Exceptional customer service by receiving several accolades by different services as well through the Gold Star Program
Assist Veterans with scheduling, canceling, and making follow up appointments
Pre-registered, updated data collected and scanned patient demographic and insurance information daily to support the revenue collection process
Process 10-10EZ, 10-10EZR, verify Veteran’s eligibility, register, disposition, and schedule eligible veterans
Process ROI requests
Process VHIC Card requests
Knowledge and skills to multi-task through VISTA, CPRS, ICB, LYNC, MICROSOFT OUTLOOK, VET LINK, and various programs
Senior Chief Petty Officer (E-8)
United States Navy
08.1992 - 10.2014
Commander Submarine Squadron Eleven, Oct 2011 – Oct 2014
Hand Picked to be the Leading Chief Petty Officer for COMSUBRON ELEVEN Medical
Direct Medical Liaison to Commodore for Submarine Squadron Eleven
Mentored eight Independent Duty Corpsman on the waterfront
Conducted Medical Readiness Inspections and Radiation Health Audits onboard 6 Submarines
Maintained training program and certifications for all Providers and Independent Duty Corpsmen
Ensured all Submarines were medically ready for deployment
Reviewed all Dose Estimates and Dose Investigations for 6 Submarines as the subject matter expert which improved grades during Operational Reactor Safeguards Examination
Responsible for the health and welfare of Squadron Staff
Primary Care Manager
United States Navy
11.2007 - 10.2011
Served as a primary care manager for 160 personnel
Managed all required medical care, consults, physicals, and health record maintenance
Served as Preventive Medicine Officer, Gas Free Engineer, Radiation Health Officer, and Industrial Hygiene Officer
Expertly managed Radiation Health Program with superior results on five Operational Reactor Safeguards Examinations
Recognized as having the best medical/radiation health program on the waterfront
Performed daily sickcall and diagnosed and treated various illness independent of a doctor
Performed minor surgeries, IV therapy, immunizations, and care as needed
Nominated for Submarine Force Independent Duty Corpsman of the Year
Senior Enlisted Leader
United States Navy
Bremerton, WA
05.2004 - 10.2007
Served as Senior Enlisted Leader at a busy outpatient clinic with over 50 staff members
Worked directly for the Clinic Director and executed day to day operations processing over 100 patients per day
Worked as a Primary Care Manager seeing over twenty patients daily as well as serving as Leading Chief Petty Officer for Acute Care Clinic and Family Practice Clinic
Designated as Personnel Reliability Program Manager for Submarine Base
Medical Department Representative
United States Navy
03.2001 - 05.2004
Responsible for health and welfare of 160 crewmembers
Superior results on all medical readiness inspections and Operational Reactor Safeguards Examinations
Worked independently as a First Class Petty Officer managing all facets of medical care and health record maintenance
Expertly maintained radiation health data and exposure with minimal oversight
Selected as Sailor of the Quarter
Nominated as Sailor of The Year
Leading Petty Officer
United States Navy
Pensacola, FL
10.1997 - 12.1999
Leading Petty Officer for busy Internal Medicine Clinic providing direct support for twelve Internal Medicine Doctors
Coordinated schedules for clinic and training
Education
Associates Science and Nursing - RN
Jersey College School of Nursing
Largo, FL
08-2024
Masters Public Health (MPH) -
Trident University International
01.2012
Bachelors of Science - Health Care Management
Touro University International
01.2007
Skills
IV management
Infectious disease control
Nursing staff leadership
Diabetes management
Ventilator support
Patient management
Discharge coordination
Medical assessment
Patient assessments
Wound care
Certification
Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
BLS Certified
Registered Nurse licensed in state of Florida
References
Bryan Brown, Bryan.brown5@va.gov, (910)723-7977
Kristen Valdez, Kristen.valdez@hcahealthcare.com, (352)446-4414