Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shane Whittaker

Oviedo,FL

Summary

Highly-motivated Manager with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Luxury Corporate Living
Orlando, FL
09.2023 - Current
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Maintained positive working relationship with fellow staff and management.

Food and Beverage Manager

Keg Social Orlando
Orlando, United States
06.2023 - 09.2023
  • Supervised and managed the daily operations of the kitchen, including staff scheduling, inventory control, cost management, menu planning and customer service.
  • Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
  • Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
  • Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
  • Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire experience of the guest.

General Manager

HMSHost
Orlando, United States
01.2021 - 06.2023
  • Scheduled staffing levels according to expected business volume on a daily basis with an elevated sales per labor hour in mind.
  • Conducted daily inventory counts to ensure adequate stock levels were maintained.
  • Addressed customer complaints promptly and professionally, resolving issues effectively.
  • Monitored financial performance of the store on a daily basis, identifying areas needing improvement or cost savings opportunities through KPIs.
  • Kept business in compliance with health code standards and food safety guidelines through monthly inspections.

Barista/Trainer

Target
Oviedo, FL
10.2019 - 01.2021
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.

Shift Supervisor

Starbucks
Melbourne, United States
06.2018 - 10.2019
  • Greeted customers and took orders for specialty coffee drinks, food items, and other beverages.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Assisted upper management with daily operations to meet standards of service and quality.

Education

Associate of Arts - Data Science

Seminole State College of Florida
Sanford, FL
05.2024

Skills

  • Excellent customer service
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail
  • Teamwork and collaboration
  • Menu knowledge
  • Cash handling
  • Time management
  • Food and Beverage Operations
  • Staff Supervision

Certification

  • Servsafe Food Protection Manager Certification- March 2028
  • Servsafe Alcohol Certificate- August 2025

Timeline

Supervisor

Luxury Corporate Living
09.2023 - Current

Food and Beverage Manager

Keg Social Orlando
06.2023 - 09.2023

General Manager

HMSHost
01.2021 - 06.2023

Barista/Trainer

Target
10.2019 - 01.2021

Shift Supervisor

Starbucks
06.2018 - 10.2019

Associate of Arts - Data Science

Seminole State College of Florida

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Shane Whittaker