Shane Wildes
Oakdale,CT
Summary
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Manager/ Backup Finance Manager
Secor Subaru
New London, CT
02.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Tailored finance packages to meet individual customer needs, fostering positive buying experience.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
Sales Consultant
Holmgren Subaru
North Franklin, CT
02.2018 - 02.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Negotiated prices, terms of sales and service agreements.
- Maximized customer retention by resolving issues quickly.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Sales Associate
Westbrook Honda
Westbrook Ct
06.2016 - 02.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Education
High School Diploma -
Ledyard High School
Ledyard Ct06-2014
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Verbal and written communication
- Sales planning
- Persuasive negotiations
Accomplishments
2024 Subaru Added Security Race To Paradise Winner
Certification
National Automotive Dealers Association: Vehicle Sales & Associate Management Certificate
Timeline
Sales Manager/ Backup Finance Manager
Secor Subaru
02.2021 - Current
Sales Consultant
Holmgren Subaru
02.2018 - 02.2021
Sales Associate
Westbrook Honda
06.2016 - 02.2018
High School Diploma -
Ledyard High School