Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHANE WILLIAMS

Dacula,GA

Summary

Well-qualified Dispatcher/ Driver Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Instructor

DALEY'S TRUCK DRIVING SCHOOL
10.2023 - Current
  • Applied truck driving and safety skills to new and aspired drivers, also instruct and motivate students.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Tested students to assess progress and adapted learning plans in alignment with performance.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Tested and evaluated students on materials presented in workshops and classes.

Owner, Manager and Sales

Sel Auto Trader LLc
01.2020 - Current
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Purchasing and Sales of used motor vehicles.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.

Commercial Truck Driver

Reconserve Of Georgia
10.2021 - 09.2023
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Pickup and deliver Loads on a timely manner
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
  • Communicated with other truck drivers and operators to coordinate materials handling and deliveries.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maximized load safety by balancing, securing, and weighing products.
  • Verified contents of inventory loads against Bills of Lading.

Commercial Truck Driver/Dispatcher

Mag Carriers LLc
01.2019 - 09.2020
  • Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents. Also making sure my drivers are in compliance with all FMCA rules and reglations.
  • Clearly communicated with my drivers to give information on new loads to be picked up and delivery information.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.

Owner Manager/ Dispatcher/Truck Driver

Sel Transportation Inc.
12.2017 - 01.2019
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Clearly communicated with brokers to give updated information on estimated times of arrival and latest road conditions.
  • Managed day-to-day business operations.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Operated with safety and skill to avoid accidents and delays.
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Managed customer accounts and invoicing.
  • Assisted in resolving customer complaints and grievances.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Tracked and monitored vehicle performance and maintenance.
  • Answered phone calls and responded to customer emails.
  • Communicated with customers to provide delivery updates and resolution.

Dispatcher/Truck Driver

Mag Carriers LLc
12.2013 - 09.2017
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Trained and provided guidance to new truck drivers to apply best practices and comply with protocols and regulations.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Maximized load safety by balancing, securing, and weighing products.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Verified contents of inventory loads against Bills of Lading.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Clearly communicated with brokers to give updated information on estimated times of arrival and latest road conditions.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

Education

No Degree - Computer Science

DeVry University
Decatur,Ga

High School Diploma -

Calabar High School
Kingston, Jamaica
06.1986

Skills

  • Class Instruction
  • Curriculum Development
  • Attendance Monitoring
  • Assignment Grading
  • Classroom Management
  • Student Evaluation
  • Instructional Techniques
  • Student Engagement
  • Progress Evaluations
  • Testing and Grading
  • DOT Compliance
  • Route Management
  • Commercial Driving
  • Transportation Safety
  • Safe Driving
  • GPS and Route Planning
  • Doubles/Tipples Endorsement
  • Tanker Endorsement
  • Class a Commercial Driver's License
  • Inclement Weather Driving
  • Tractor-Trailer Driving Specialist
  • Clean MVR
  • Customer Relations
  • Dispatch Coordination
  • Route Navigation
  • Updating Logs
  • Routing Orders
  • Dispatching Field Personnel
  • Schedule Coordination
  • Prioritizing Calls
  • Vehicle Inspection
  • Safety Management
  • Load Security
  • Materials Transport
  • Cargo Handling
  • Document Management
  • Delivery Scheduling

Certification

Tanker Endorsement

Tipples and Doubles Endorsement

Timeline

Instructor

DALEY'S TRUCK DRIVING SCHOOL
10.2023 - Current

Commercial Truck Driver

Reconserve Of Georgia
10.2021 - 09.2023

Owner, Manager and Sales

Sel Auto Trader LLc
01.2020 - Current

Commercial Truck Driver/Dispatcher

Mag Carriers LLc
01.2019 - 09.2020

Owner Manager/ Dispatcher/Truck Driver

Sel Transportation Inc.
12.2017 - 01.2019

Dispatcher/Truck Driver

Mag Carriers LLc
12.2013 - 09.2017

No Degree - Computer Science

DeVry University

High School Diploma -

Calabar High School

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SHANE WILLIAMS