Shane Wooley

• Set overall vision and provided team leadership
• Elected as the SME Team Leader of the repairs & maintenance for the MWD department, operating within the quarterly budget
• Created, implemented, and managed the CBM (conditional based maintenance) program for the MWD department
• Created and documented organizational process flows, training modules, and standard operating procedures for QA/QC reporting
• Enhanced training programs to strengthen employee knowledge and promote new managers from within
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
• Measured effectiveness of customer success by defining operational metrics and tracking systems through KPI reporting to the executive team
• Monitored employee performance and provided coaching and constructive guidance to address areas of concern
• Identified individual employee's unique work styles and adapted management methods
• Performed quarterly employee performance reviews and coached and trained accordingly, increasing quality of work and employee retention
• Pioneered a rerun analysis program based on the memory data and drilling dynamics in relation to our established conditional maintenance program thresholds that increased MTBF by 45%
• Coordinated the incident tracking and root cause analysis reporting for both the MWD/LWD department and the directional mud motor division (Contender Motors) under the same Aim Directional umbrella
• Created and conducted scheduled virtual evaluations to assess work performance utilizing an online LMS
• Maintained compliance with company HSE policies, objectives, and communication goals

• Maintained the mechanical and electrical integrity of all MWD tools in the fleet, including: calibrations, string testing, troubleshooting, and conditional maintenance
• Controlled asset shipping, tracking, and asset inventory management
• Logistics coordination for QA
• Data analysis, incident tracking, and root cause analysis reporting to clients
• Maintained and nurtured relationships with a book of 3rd party vendors
• Trained and mentored all Level I and Level II Technicians
• Accrued an intimate knowledge of the entire Directional Drilling process and associated equipment across multiple departments
• Proficient with various software packages, including: Microsoft Office, PIP, WAVE, Tooltracker, Merge Asset Management (Oasis), Drakewell, AI Driller, and Tableau

• Managed the day-to-day recruiting, training, and sales performance of a direct sales & marketing team of 100+ employees across multiple offices representing Fortune 500 clientele for B2B and B2C marketing campaigns

• Mentored all members of our leadership team and promoted out other satellite offices utilizing the same structured management training program I participated in to continue the regional growth and national marketing coverage for our growing book of clientele

Advanced my career path at DTC through an established management training program with the ultimate goal of running my own satellite office in another major market. The success rate of achieving this was only 1% and was achieved by being the top recruiter, sales trainer, and sales representative in that office. I officially opened my own office in Philadelphia, PA in 2007.

• Served as a 3rd party liaison for new customer acquisition and retention for B2B and B2C sales & marketing campaigns across various industries, including: telecommunications, office supplies, and merchant services
• Implemented innovative sales techniques to enhance team productivity and drive results
• Quickly advanced to a leadership position within 2 weeks of employment and served as a corporate sales trainer for all new sales trainees