Shane Wright
Pipersville,PA
Summary
Enthusiastic worker experienced in front-of-house operations. Flexes easily between different positions and serves customers with positive, upbeat style. Consistently follows food safety and alcohol service standards.
Professional Emergency Room Technician with 2 years of experience. Strengths in conducting rapid assessment of conditions to prioritize tasks in dynamic environment, and providing support to staff nurses and physicians. Demonstrated superior skills to thrive under pressure.
Past leadership rolls in professional settings as well as school settings including but not limited to- High School football player and capitan as well as wrestling player and capitan.
Highly skilled ED Technician with comprehensive background in emergency care. Proven experience in patient assessment, vital monitoring, and assisting physicians with procedures. Strong skills include communication, teamwork, and fast response to stressful situations. Demonstrated ability to improve patient comfort and support families during critical times.
Overview
4
4
years of professional experience
Work History
ED Technician
Doylestown Health: Doylestown Hospital
Doylestown
07.2024 - Current
- Assisted with CPR and airway clearing procedures during emergencies.
- Evaluated illnesses or injuries to establish and prioritize medical procedures.
- Maintained accurate records of all tests conducted on patients including report filing.
- Educated patients on pre-procedure instructions related to their particular procedure.
- Calmed patients by carefully explaining each step and remaining composed.
- Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Suctioned airways to clear obstructions and help patients breathe.
Server
The Logan Inn
New Hope, PA
10.2023 - 02.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Ardana
Newtown, PA
03.2023 - 10.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Has through and expansive knowledge of the menu
- Opened and served bottles of wine to customers
- Has expansive alcohol knowledge to recommend and upsell to customers
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Presented menus and answered questions regarding items.
Server
Green Parrot
Newtown, PA
07.2022 - 02.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Emergency Department Technician
St Lukes
Quakertown, PA
10.2021 - 11.2022
- Monitored patients for signs of distress or decompensation and alerted staff of emergency situations.
- Worked alongside doctors and nurses to provide supplies, instruments and equipment for procedures.
- Tracked patients' vital signs, treated wounds and collected samples to free up nurses and physicians for more advanced work.
- Assisted with fitting patients for casts, crutches and other medical devices.
- Prioritized care based on clinician orders and current patient symptoms to optimize resource utilization.
- Assisted with CPR and airway clearing procedures during emergencies.
- Stocked and replenished patient care areas with appropriate supplies.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
Food Runner
Cactus Grille Loveland
Pipersville, PA
09.2020 - 06.2021
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks.
- Offered insight into menu items to answer customer questions.
- Responded quickly to customer concerns and escalated major issues to management.
- Memorized dining room floor plans and understood seat number system.
Education
Associate of Science -
Bucks County Community College
Newtown, PA06-2026
High School Diploma -
Council Rock High School North
Newtown, PA06.2019
Skills
- Basic Life Support Certified
- Sanitizing Procedures
- Medical Terminology
- Admissions and Discharge Processes
- Medical Sample Collection
- Taking and Tracking Vital Signs
- Airway Management
- PPE Use
- Good Work Ethic
- Turning Tables
- Valid Driver's License
- Teamwork and Collaboration
- Order Management
- Ticket Time Monitoring
- Opening and Closing Procedures
- Food Preparation
- Customer Service
- EMT certified
Additional Information
References
Tanya Vanlavee:
Manager of St. Lukes Upper Bucks Emergency Department
267-718-4234
Claire Campbell:
Manager of Ardana
202-276-5609
Cesar Perez:
Manager of The Logan Inn
201-208-3522
Jess C:
Manager at Green parrot
267-229-3226
Education and Training
other,true,other
Timeline
ED Technician
Doylestown Health: Doylestown Hospital
07.2024 - Current
Server
The Logan Inn
10.2023 - 02.2024
Server
Ardana
03.2023 - 10.2023
Server
Green Parrot
07.2022 - 02.2023
Emergency Department Technician
St Lukes
10.2021 - 11.2022
Food Runner
Cactus Grille Loveland
09.2020 - 06.2021
Associate of Science -
Bucks County Community College
High School Diploma -
Council Rock High School North