A seasoned Operations Supervisor with a proven track record at HF Sinclair, I excel in enhancing team productivity and reducing turnover. Skilled in operations management and team leadership, my focus on employee development and compliance management has consistently driven operational excellence and improved performance outcomes.
Overview
16
16
years of professional experience
Work History
Operations Supervisor
HF Sinclair
11.2015 - 10.2024
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Operations Manager
Rockwater Energy Solutions
02.2015 - 07.2015
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed and maintained relationships with external vendors and suppliers.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Interacted well with customers to build connections and nurture relationships.
Assistant Manager
Light Tower Rentals
08.2008 - 09.2014
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.