Highly motivated and hardworking employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I'm eager to utilize time management and organizational skills across diverse settings.
Overview
7
7
years of professional experience
Work History
QC
Maximus
Athens, TX
04.2024 - Current
SEU/SLAQ
Maximus
Athens, TX
11.2023 - 04.2024
HPC
Maximus
Athens, TX
01.2023 - 11.2023
CCR
Maximus
Athens, TX
05.2022 - 01.2023
Store Manager
Gateway Travel Plaza
Palestine, TX
10.2017 - 11.2022
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Analyzed financial data to identify areas of improvement.
Created weekly work schedules for store personnel.
Performed regular price checks to ensure competitive pricing.
Managed daily banking activities such as deposits and withdrawals.
Prepared monthly reports on sales figures, expenses, profits.
Updated POS system with new products and promotional offers.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Strengthened work flow productivity by hiring, managing and developing top talent.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Assistant Manager
Advance America
Palestine, TX
01.2021 - 04.2022
Assisted in the development of operational strategies to ensure efficient and productive operations.
Coordinated with other departments to ensure smooth flow of operations.
Monitored employee attendance records, timekeeping, and payroll information.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Collaborated with management on developing strategic plans for achieving business goals.
Communicated regularly with customers to gain insights into their needs.
Established processes for monitoring customer satisfaction levels.
Facilitated interdepartmental communication by attending meetings or providing updates.
Supervised daily operations including scheduling shifts, assigning duties.
Served as a liaison between staff members and senior management personnel.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.