SHANEAL HILL
Pearland,TX
Summary
Dedicated and compassionate professional with extensive experience in connecting individuals and families to vital community resources and services. Skilled in conducting thorough assessments, facilitating referrals, and building trust with diverse populations. Adept at maintaining accurate documentation, coordinating care plans, and collaborating with community partners to meet client needs. Known for strong communication, problem-solving, and organizational skills, as well as a commitment to supporting underserved and vulnerable communities.
Overview
10
10
years of professional experience
Work History
Case Manager
People Reach UP
Houston, Texas
10.2023 - 06.2024
- Assisted clients in setting realistic goals and developing action plans.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Developed and implemented community outreach strategies to engage target populations at risk for HIV.
- Collaborated with local organizations, schools, and community groups to deliver culturally appropriate educational materials.
- Connected individuals who tested positive for HIV to appropriate medical care, counseling, and support services.
Optical Supervisor
Visionworks
Pearland, TX
09.2018 - 05.2024
- Supervised daily inventory operations, ensuring accuracy in tracking and ordering materials
- Maintained and updated client records, ensuring compliance with company policies
- Coordinated and processed material orders, collaborating with internal and external teams for timely deliveries
- Generated reports and analyzed inventory trends to optimize material availability and reduce shortages
- Conducted administrative tasks, including data entry, reporting, and documentation
Patient Services Representative
Tri Coastal Ancillaries
Dickinson, TX
05.2014 - 01.2018
- Maintained detailed records of material usage and supply levels to support efficient operations
- Conducted data entry in EMR systems and inventory tracking tools, ensuring accuracy and confidentiality
- Scheduled appointments and managed records to meet operational and compliance standards
- Coordinated document preparation and reporting to support cross-departmental collaboration
Education
Associate of Business Administration -
SANFORD-BROWN INSTITUTE
01.2006
Skills
- Inventory Management and Record-Keeping
- Material Tracking and Documentation
- Proficient Administrative Skills
- Compliance and Policy Adherence
- Time Management
- Detail-Oriented
- Effective Communication
- Critical Thinking
- Strong Team Collaboration Skills
References
Available upon request
Timeline
Case Manager
People Reach UP
10.2023 - 06.2024
Optical Supervisor
Visionworks
09.2018 - 05.2024
Patient Services Representative
Tri Coastal Ancillaries
05.2014 - 01.2018
Associate of Business Administration -
SANFORD-BROWN INSTITUTE
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