ShaNeal Redd

Responsibilities include prevention

• Maintained accurate documentation of incidents and interventions, ensuring adherence to regulatory standards.
• Implemented de-escalation techniques effectively, reducing the likelihood of physical altercations.
• Determined emergency situation and developed plan of action.
• Monitored patient condition and communicated findings to nursing staff.
• Reduced response times with effective communication strategies for better coordination among team members.
• Responded effectively to high-pressure situations using well-honed decision-making skills and critical thinking abilities.
• Access Cameras in Master control.

• Administered therapeutic interventions to support patient recovery and rehabilitation.
• Deescalate conflicts
• Monitored patient progress, documenting observations and adjusting care strategies as needed.
• Trained and mentored junior staff on treatment protocols and safety procedures.
• Trained staff on the units as well as Master Control.

• Managed inventory levels, ensuring optimal stock availability and minimizing discrepancies.
• Enhanced customer experience through personalized product recommendations and consultations.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Open and Closed the store
• Engaged with customers to build rapport and loyalty.