Sha Necia McLemore
Louisville,KY
Summary
My objective is to obtain a position that allows me to maximize my customer relations, communication, and problem solving skills in a challenging environment to achieve corporate accomplishments.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Better Homes And Gardens Real Estate
Columbus, OH
08.2020 - 04.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Shipment Operator
Walmart Distribution Center
Sheperdsville, Kentucky
02.2019 - 05.2020
- Inspected machine parts with measuring tools.
- Fed raw materials into machines.
- Efficiently read and interpreted blueprints.
- Kept accurate records of defective units or products.
- Made sure that products were produced on time and are of good quality.
Customer Service Representative
Teleperformance
Louisville, Kentucky
09.2018 - 02.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Education
Diploma -
Doss High School
Louisville, KY06.2018
Skills
- A prodigy of maintaining exceptional customer relations and performing administrative tasks
- Astonishing communication and multitasking skills
- Possession of the ability to adapt to any work environment
- Proficient in various computer software such as;
- Microsoft Word, Outlook, Excel, and PowerPoint
- Multitasking and Time Management
- Strong Organizational Skills
- Appointment Coordination
- Ease with Computers and Technology
- Confidentiality and Data Protection
- Research and Analytical Skills
- Computers and Technology
Timeline
Administrative Assistant
Better Homes And Gardens Real Estate
08.2020 - 04.2021
Shipment Operator
Walmart Distribution Center
02.2019 - 05.2020
Customer Service Representative
Teleperformance
09.2018 - 02.2019
Diploma -
Doss High School
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