Shane D. Barron
Columbus,OH
Summary
I am an accomplished senior-level sales professional offering more than 20 years of positive sales and management experience with a focus of customer service. I am currently seeking a position that will allow me to utilize my great communication, interpersonal and team building skills to create win-win solutions.
Overview
24
24
years of professional experience
Work History
Business Solutions Banker
JP Morgan Chase
Columbus, Ohio
02.2023 - Current
- Manage a portfolio of 250+ high value Businesses including Not for Profit and Government clients
- Build relationships by providing financial education and solutions with a focus on client experience
- Identify any lending and business credit opportunities to improve the overall wellbeing of the business
- Ensure the Business client has fraud protections in place while educating the client on the use of Chase online profile and products
- Conduct business in compliance with all state and federal regulations
- Required to collect all necessary documents and financial information for the loan and credit applications
- Responsible for day to day operations and clearing fraud alerts the customer might receive
- Partner with other departments to create financial solutions to best fit the clients business and personal needs
Home Lending Advisor/Mortgage Banker
JP Morgan Chase
Columbus, Ohio
12.2021 - 01.2023
- Consultative Sales and assisting customers in applying for mortgages and refinances, attract new mortgage customers and help them navigate a variety of mortgage products from the primary point of contact from application through closing
- Conduct business in compliance with all state and federal regulations
- Assist customers in determining which type of mortgage best meets their needs, as well as which mortgage product is most likely to be approved
- Negotiate the terms and conditions of loans with customers
- Required to collect all necessary credit reports and financial information for the loan applications and submit completed loan packages to underwriters for review
- Responsible for day to day frontline sales and operations, customer retention and satisfaction, the first person a customer communicates with and the last person the customer communicates with
- Responsible for reaching out to every department throughout the loan process to insure accurate and timely service
Assistant Manager
Prohibition Gastro Lounge
Powell, OH
01.2018 - 12.2021
- Manage 5-8 employees and provide support and guidance to all staff with the necessary training and development to achieve company goals
- Frontline sales and customer service
- Oversee employees in front and back of house to ensure compliance with company policy and regulations
- Produce Monthly reports detailing trends and forecasts to set daily and monthly goals
- Responsible for daily business and operations to ensure company growth and profit
- Responsible for outreach and scheduling special events
- Maintain expenses and inventory through accurate ordering, planning and budgeting
- Recruit, hire and train new employees
Financial Consultant
PNC Bank
Powell, OH
05.2017 - 12.2017
- Universal Banker and Sales; responsible for assisting customers with various banking needs, such as obtaining mortgage, auto and personal loans; opening Credit Cards and lines of Credit; opening checking and savings accounts; investing in certificates of deposit (CDs), money markets and other commercial banking products; and planning for retirement or college
- Opening all Accounts
- Selling Investment Products
- Selling Loans
- Conduct business in compliance with all state and federal regulations
- Assist customers in determining which type of mortgage best meets their needs, as well as which mortgage product is most likely to be approved
- Negotiate the terms and conditions of loans with customers
- Required to collect all necessary credit reports and financial information for the loan applications and submit completed loan packages to underwriters for review
- Responsible for day to day front line sales and operations, customer retention and satisfaction
Regional Sales Manager
The Oil Bar, at Polaris Fashion Place
Columbus, OH
01.2014 - 03.2017
- Manage 22 employees and provide support and guidance to all staff
- Monitor and mentor Store Managers and team leaders, providing all employees with the necessary training and development to achieve personal and organizational goals
- Responsible to determine the operational practices of all stores in the area, making sure each runs smoothly, cleanly, complies with company rules and policies
- Build the company's profile, looking for more business and finding the best ways to promote it
- Plan and organize promotional events for Multiple locations
- Interview, hire, coordinate and discipline store managers, and check in on individual stores to make sure the store is stocked
- Responsible for recruitment of new employees, including conducting interviews and the final selection process
- Train new employees and create/conduct sales training modules for existing employees
- Plan down-sell strategies based off prior sales trends and knowledge of the customer
Mortgage Banker/Consultant
JP Morgan Chase
Columbus, Ohio
03.2012 - 10.2013
- Consultative Sales and assisting customers in applying for mortgages and refinances, attract new mortgage customers and help them navigate a variety of mortgage products from the primary point of contact from application through closing
- Conduct business in compliance with all state and federal regulations
- Assist customers in determining which type of mortgage best meets their needs, as well as which mortgage product is most likely to be approved
- Negotiate the terms and conditions of loans with customers
- Required to collect all necessary credit reports and financial information for the loan applications and submit completed loan packages to underwriters for review
- Responsible for day to day frontline sales and operations, customer retention and satisfaction, the first person a customer communicates with and the last person the customer communicates with
- Responsible for reaching out to every department throughout the loan process to insure accurate and timely service
Sales and Training Manager
The Oil Bar, at Polaris Fashion Place
Columbus, OH
01.2010 - 03.2012
- Manage 12 employees and provide frontline sales and customer service
- Monitor and mentor sales associates and team leaders, providing all employees with the necessary training and development to achieve personal and organizational goals
- Responsible for inventory control and assist in direct promotional and marketing strategies
- Plan and organize promotional events for Multiple Oil Bar locations
- Responsible for recruitment of new employees, including conducting interviews and the final selection process
- Train new employees and create/conduct sales training modules for existing employees
- Plan down-sell strategies based off prior sales trends and knowledge of the customer
- Replenish the store keeping products available for customer’s needs
- Have constant awareness of the visual aspects in the store, continuing its appealing value to the customer
Sales Manager
T-Mobile USA
Columbus, Ohio
01.2001 - 01.2010
- Manage 13 employees, perform a variety of management functions while driving sales, offering consultative sales and service on the sales floor during retail hours (including nights and weekends)
- Recruit, develop, motivate and manage a high-performing team
- Meet and exceed individual and team sales goals
- Keep abreast of the rapidly evolving technology
- Create an environment for discovery in the retail store that sparks new ideas for using mobile communications
- Account and customer management
- Consultative sales and customer retention
- Achieving store productivity/financial targets, goals and quotas
- Planning and executing promotional and local store marketing activities
- Maintain operational processes
- Inventory management
- Completing Human Resources responsibilities
- Recruitment and hiring
- Create and conduct weekly and monthly staff meetings
- Conduct one on one coaching and sales strategies
- Lead the sales team to success and motivate the group to learn, grow and build exciting careers
Education
Business Administration - Business Management
Columbus State Community College
Columbus01.2005
Business Administration - Business Marketing
The Ohio State University Marion/Columbus
Marion01.2003
Timeline
Business Solutions Banker
JP Morgan Chase
02.2023 - Current
Home Lending Advisor/Mortgage Banker
JP Morgan Chase
12.2021 - 01.2023
Assistant Manager
Prohibition Gastro Lounge
01.2018 - 12.2021
Financial Consultant
PNC Bank
05.2017 - 12.2017
Regional Sales Manager
The Oil Bar, at Polaris Fashion Place
01.2014 - 03.2017
Mortgage Banker/Consultant
JP Morgan Chase
03.2012 - 10.2013
Sales and Training Manager
The Oil Bar, at Polaris Fashion Place
01.2010 - 03.2012
Sales Manager
T-Mobile USA
01.2001 - 01.2010
Business Administration - Business Management
Columbus State Community College
Business Administration - Business Marketing
The Ohio State University Marion/Columbus
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