Shanee Clemons
Hazlehurst,GA
Summary
Proven Quality Control Analyst with a track record of enhancing production efficiency and product quality at Health Pet. Expert in implementing quality management systems and corrective actions, coupled with a strong focus on customer satisfaction. Skilled in data analysis and project management, achieving significant improvements in compliance and safety procedures. Demonstrates critical thinking and a results-driven approach, ensuring regulatory standards are surpassed with over 30% efficiency increase.
Overview
15
15
years of professional experience
Work History
Quality Control Analyst
Health Pet
10.2023 - Current
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Improved overall production efficiency by identifying and resolving quality control issues.
- Maintained a safe working environment, adhering to safety regulations and proper handling of hazardous materials.
- Inspected items and compared against standards to meet regulatory requirements.
- Collaborated with cross-functional teams for effective resolution of manufacturing discrepancies.
- Also received ForkLift Certification, to help move product to designate area.
Quality Control Inspector
Naturipe Farms
04.2023 - 10.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Performed visual inspections and non-destructive tests where appropriate.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Feeder Operator
Chicken of the Sea
01.2021 - 08.2022
- Adhered to strict sanitation protocols when handling raw materials, promoting a clean working environment free from contaminants.
- Reduced material waste by regularly inspecting raw materials before feeding them into the machine for processing.
- Increased production efficiency by optimizing feeder machine settings and reducing downtime.
- Participated in continuous improvement initiatives to identify opportunities for streamlining processes or equipment upgrades.
Assistant Manager
Arby's
02.2020 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Line Worker
Crider Foods
02.2019 - 11.2020
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Assisted quality assurance by inspecting items and removing defective parts.
- Supported cross-functional teams during peak periods or staff shortages to maintain optimal productivity levels.
McDonald Manager
McDonald's
02.2019 - 11.2019
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trimmer, Packer
EP American Footwear
02.2013 - 10.2015
- Used hand tools to complete delicate work.
- Enhanced bud quality by carefully trimming and pruning plants according to growth patterns and industry standards.
- Fostered a positive work environment by maintaining a professional demeanor and collaborating closely with team members to achieve shared objectives.
- Increased overall plant health with meticulous attention to detail during the trimming process.
Assistant Teacher
Southeastern Technical College
12.2009 - 05.2010
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Monitored and reported student progress and development, offering mentoring as needed.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Education
GED -
Southeastern Technical College
Vidalia, GA06.2002
No Degree - Management
Southeastern Technical College
Vidalia, GA 2009 - 2010
Skills
- Corrective Actions
- Quality Management Systems
- Product Inspections
- Sampling protocols
- Customer Focus
- Sampling procedures
- Inventory Management
- ISO standards knowledge
- Materials inspections
- Testing Procedures
- Statistical Analysis
- Industry-Specific Knowledge
- Documentation Review
- Quality processes
- Laboratory Testing
- Quality Improvement
- Sampling
- Materials Inspection
- Data Analysis
- Data Validation
- Project Management
- Regression Testing
- Training implementation
- Defect tracking
- Requirements Analysis
- Continuous Improvement
- New project development
- Test case development
- Functional Testing
- Cost-reduction methods
- Performance Assessment
- Correction action planning
- SOP Development
- Training material development
- Usability Testing
- Protocol Review
- SQL knowledge
- Project management expertise
- Project Planning
- Laboratory Equipment Calibration
- Documentation
- Finished Goods Inspection
- Attention to Detail
- Data Entry
- Safety Procedures
- Raw Materials Receiving
- Production Monitoring and Assessment
- Testing Documentation
- Safety Compliance
- Critical Thinking
- Test Results Interpretation
- Operations Monitoring
- Specification Conformance
- Environmental Sampling and Testing
- Data Capture and Analysis
- Performance Testing
- Quality SOPs Development
- Solution Development and Optimization
- Product Inspection
- Standardized Testing Methodology
- Regulatory Submission Support
- Database Maintenance
- Attentive and Observant
- QMS
- MathWorks MATLAB
- Materials Testing
Timeline
Quality Control Analyst
Health Pet
10.2023 - Current
Quality Control Inspector
Naturipe Farms
04.2023 - 10.2023
Feeder Operator
Chicken of the Sea
01.2021 - 08.2022
Assistant Manager
Arby's
02.2020 - 08.2022
Line Worker
Crider Foods
02.2019 - 11.2020
McDonald Manager
McDonald's
02.2019 - 11.2019
Trimmer, Packer
EP American Footwear
02.2013 - 10.2015
Assistant Teacher
Southeastern Technical College
12.2009 - 05.2010
No Degree - Management
Southeastern Technical College
2009 - 2010
GED -
Southeastern Technical College
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