Experienced in team leadership, strategic planning, and operational management with a proven track record of fostering productive work environments and achieving set goals. Utilizing effective communication and organizational skills to drive project success, excels in creating cohesive teams that deliver results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Director
Serenity Wellness
North Las Vegas, NV
01.2022 - 01.2025
Created efficient client intake process for staff interviews.
Aligned policies with state and insurance guidelines.
Managed budget to meet client and staff needs.
Led cross-functional teams in strategic initiatives.
Enhanced clinical operations for better efficiency and care quality.
Assistant Clinical Director
Silver State Health & Community
North Las Vegas, NV
08.2018 - 03.2022
Lead a growing team of managers and behavioral health therapists through change management for better company operations.
Emphasized employee engagement and recognition to inspire a team of 15-20 staff members to effectively collaborate and perform at a high level.
Trained staff for monthly adjustments to Covid-19 safety policies based on client needs and clinical growth.
Developed and implemented strategic initiatives to optimize healthcare outcomes.
Led clinical operations to enhance patient care and improve service delivery.
Operations Manager
Toys R Us
North Las Vegas, NV
05.2013 - 08.2018
Leveraged a developmental approach to managing a team of 65+ employees, identifying and implementing training and growth opportunities to help further their careers.
Developed training programs for staff, increasing knowledge retention and operational performance.
Coordinated logistics and supply chain activities to ensure timely product availability across multiple locations.
Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
Led cross-functional teams to implement operational improvements, driving efficiencies in store operations.
Education
Diploma -
High School
Skills
Career development training
Effective conflict resolution
Preventative Problem-Solving
Lead teams of 65 employees
Proficient in Microsoft Office and inventory systems
Operational efficiency enhancement
Project strategy development
Budget management
Clinical quality enhancement
Conducting employee performance evaluations
Patient care management
Certification
Behavioral Health Therapist Certificate & HR training under Toys R Us
Human Resources Specialist at Kansas Army National Guard - Federal Civil ServiceHuman Resources Specialist at Kansas Army National Guard - Federal Civil Service